Well, that still doesn't excuse them for not answering their e-mails. I'm a VERY good customer and had a problem, and it's now 4-5 days and they still haven't replied. Perhaps if I put "chargeback pending" I will get a response! I'm going to try that now!
On Jan 30, 9:54 pm, Chuck Knight <[email protected]> wrote: > I tried to call Zenni yesterday morning, when I first heard about this whole > thing. The phone system seems to have been modestly upgraded from what I > remember last time...but I never got through to a person, and the mailbox > was full. > > Of course, their mailbox is often full, so that doesn't mean anything. But, > I called at 9am pacific, and usually get through at that time. > > I certainly hope Zenni doesn't go out of business...they have provided me > some great service! > > -- Chuck Knight > > On Fri, Jan 30, 2009 at 5:17 PM, RE <[email protected]> wrote: > > > I've ordered over 15 pairs of glasses from them and have always gotten > > a reply to e-mails quickly and was always able to get someone on the > > phone. For 4 days now they don't pick up the phone and their mailbox > > has been full. I've tried calling all hours of the day. They also > > don't respond to e-mails and their new site never went up. > > > Me thinks this company isn't long for this world. Any one been able to > > reach them recently or have received any reply from them to e-mail? --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
