I am from Montreal and I ordered from them twice and never had a problem. It might be that they requested a signature upon delivery.
Your address format looks funny: adress, street city,postal code province,contry ....should be like this: address, street city, province country, postal code On Mar 5, 9:58 am, Woe <[email protected]> wrote: > Hi > I hope someone is gonna be able to help me. > > On the day of the 2 for 1 sale at EyeBuyDirect I bought 2 glasses.As > far as I know everithing went as normal,but weeks and weeks passed and > I've recieved nothing.Yesterday they sent me an e-mail: > > Hello, > > Welcome to EyeBuyDirect and thank you for your order. > > Regarding your order, we would like to inform you that your order has > been shipped out to you by USPS on Tuesday 17th of February, 2009. But > we just received the returned of your glasses, items due to any of > these reasons : > > 1. insufficient shipping address > 2. no recipient > > And here is the address we shipped your glasses to, kindly check if it > is the correct address: > > adress, street > city,postal code > province,contry > > We will wait for your reply on this concern and resend your glasses to > you when we get the correct shipping address. > > I changed the address to keep it personnal.But it was exactly like I > made it here so you can see and explain to me.I buy frequently online > and a few times from hong kong,never a shiiping delay.The adress form > looks fine to me. > > I gave them a slightly different address form,hoping it was the > problem. > > The "2. no recipient" well,I don't understand at all.First,I'm not > even sure what they mean.I live in Canada,in Quebec city,an I talk > french.I'm just not sure what they mean.Do they need someone to answer > at the door for the box?If so,whe are in trouble.Me and my husband are > working full time outside the house.I don't know how it's called,the > thing where the postman put the letters and the small boxes at our > door.That thing is quite small.Maybe it is the problem? > > But even then,we should normally have been able to go to the post > office and grab the box.It happened frequently in the past.No one was > at home,the guy gave us a paper telling us where our box was,and we > were able to go take it at the post office. > > I know my question may look stupid.But I need my glasses quickly and I > don't know what went wrong or exactly how to make sure everything will > go fine this time. > > Is there someone here frome Canada who could tell me how it went for > them? > Anyone else have an explanation for me,please? --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
