Thanks a lot for your help.I'm still waiting for my glasses but I hope to recieve them during the week. I tried to have informations from my post office but they don't know .I tried too to contact EBD 2 times without answers. So I wait and hope they come to my door quickly,I'm having a bad reaction to the monthly lenses I bought...I really need them quickly.But they should be there shortly.Hopefully. Thank you again,I'll keep you updated.
On Mar 6, 4:10 am, Pat120 <[email protected]> wrote: > I am in the U.S., but my orders from EBD have always come via USPS, > two-day Priority Mail. I don't even know if they can ship Priority > Mail to Canada, but if they tried to do that, maybe it's possible that > it did trigger something at your end, such as a need for a signature > or something? But honestly, it sounds more likely that the post office > in your city simply did not deliver your glasses to you as they should > have done. > > Just so you know, EBD sends the glasses in little blue boxes that just > fit the eyeglass case for each pair; when I ordered two pairs at once, > they taped the two boxes together, so you can visualize that this is > not a terribly large package but perhaps too large to fit into a small > mail box. Still, as you say, they should simply have held it for you > at the post office to pick up. > > I hope someone in Canada with experience will see this! Good luck - I > hope you get your glasses soon. > > On Mar 5, 9:58 am, Woe <[email protected]> wrote: > > > > > Hi > > I hope someone is gonna be able to help me. > > > On the day of the 2 for 1 sale at EyeBuyDirect I bought 2 glasses.As > > far as I know everithing went as normal,but weeks and weeks passed and > > I've recieved nothing.Yesterday they sent me an e-mail: > > > Hello, > > > Welcome to EyeBuyDirect and thank you for your order. > > > Regarding your order, we would like to inform you that your order has > > been shipped out to you by USPS on Tuesday 17th of February, 2009. But > > we just received the returned of your glasses, items due to any of > > these reasons : > > > 1. insufficient shipping address > > 2. no recipient > > > And here is the address we shipped your glasses to, kindly check if it > > is the correct address: > > > adress, street > > city,postal code > > province,contry > > > We will wait for your reply on this concern and resend your glasses to > > you when we get the correct shipping address. > > > I changed the address to keep it personnal.But it was exactly like I > > made it here so you can see and explain to me.I buy frequently online > > and a few times from hong kong,never a shiiping delay.The adress form > > looks fine to me. > > > I gave them a slightly different address form,hoping it was the > > problem. > > > The "2. no recipient" well,I don't understand at all.First,I'm not > > even sure what they mean.I live in Canada,in Quebec city,an I talk > > french.I'm just not sure what they mean.Do they need someone to answer > > at the door for the box?If so,whe are in trouble.Me and my husband are > > working full time outside the house.I don't know how it's called,the > > thing where the postman put the letters and the small boxes at our > > door.That thing is quite small.Maybe it is the problem? > > > But even then,we should normally have been able to go to the post > > office and grab the box.It happened frequently in the past.No one was > > at home,the guy gave us a paper telling us where our box was,and we > > were able to go take it at the post office. > > > I know my question may look stupid.But I need my glasses quickly and I > > don't know what went wrong or exactly how to make sure everything will > > go fine this time. > > > Is there someone here frome Canada who could tell me how it went for > > them? > > Anyone else have an explanation for me,please? --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
