This is my first experience with this place, and it seems like a mess. It's now been 3 weeks since I placed an order. After 2 weeks they told me they couldn't find my rx. I emailed it, and never heard anything again, assuming it was all set. After 3 days my account online still said there was a problem. I contacted customer service again, and they still couldn't find my rx. I've just resent it again, and hope to actually get my glasses sometime in 2009. I'm not feeling too confident about the 2 pairs that I ordered arriving without problems. I'm going to be trying somewhere else next time.
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