Couldn't they just take your Rx over the phone while you were talking
to them?
Seems it would've been a whole lot easier and they wouldn't have any
excuses then.

-=# Firewalker #=-

On Apr 30, 10:05 am, Jonathan Fertig <[email protected]>
wrote:
> This is my first experience with this place, and it seems like a
> mess.  It's now been 3 weeks since I placed an order.  After 2 weeks
> they told me they couldn't find my rx.  I emailed it, and never heard
> anything again, assuming it was all set.  After 3 days my account
> online still said there was a problem.  I contacted customer service
> again, and they still couldn't find my rx.  I've just resent it again,
> and hope to actually get my glasses sometime in 2009.  I'm not feeling
> too confident about the 2 pairs that I ordered arriving without
> problems.
> I'm going to be trying somewhere else next time.
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