GLPI usage question: You can open a ticket on a computer by selecting the correct computer, then going to the "Tickets" tab, and at the bottom there is the option for "New ticket for this item... <http://10.10.10.17/glpi/front/ticket.form.php?items_id=20&itemtype=Computer>".
However, devices and printers don't seem to have this option (New ticket for this item... <http://10.10.10.17/glpi/front/ticket.form.php?items_id=20&itemtype=Computer>) How do you open a ticket for a specifice device/printer? Second question: When I have equipment that dies (device, computer or printer) I want to mark item this as "removed", and move this out of my active inventory but still keep it in the database for management records. How can I do this? Thanks! -- Greg Lawson Network Administrator Rolling Hills Consolidated Library 1912 N. Belt Highway St. Joseph, MO 64506
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