Sorry, should have mentioned my version info: GLPI 0.83.2 <http://glpi-project.org/>on Debian.
---------------------------------- On 11/19/2012 11:25 AM, glaws wrote: > GLPI usage question: > > You can open a ticket on a computer by selecting the correct computer, > then going to the "Tickets" tab, and at the bottom there is the option > for "New ticket for this item... > <http://10.10.10.17/glpi/front/ticket.form.php?items_id=20&itemtype=Computer>". > > However, devices and printers don't seem to have this option (New > ticket for this item... > <http://10.10.10.17/glpi/front/ticket.form.php?items_id=20&itemtype=Computer>) > How do you open a ticket for a specifice device/printer? > > > Second question: > > When I have equipment that dies (device, computer or printer) I want > to mark item this as "removed", and move this out of my active > inventory but still keep it in the database for management records. > How can I do this? > > Thanks! > > > -- > Greg Lawson > Network Administrator > Rolling Hills Consolidated Library > 1912 N. Belt Highway > St. Joseph, MO 64506 > > > _______________________________________________ > Glpi-user mailing list > [email protected] > https://mail.gna.org/listinfo/glpi-user -- Greg Lawson Network Administrator Rolling Hills Consolidated Library 1912 N. Belt Highway St. Joseph, MO 64506 816-232-5479 x2303
_______________________________________________ Glpi-user mailing list [email protected] https://mail.gna.org/listinfo/glpi-user
