I also have a Samsung CP600 that has been very reliable. On Dec 16, 2010 3:50 PM, "Benjamin Scott" <dragonh...@gmail.com> wrote:
On Thu, Dec 16, 2010 at 11:44 AM, Jerry Feldman <g...@blu.org> wrote: > Generally, I can expect an HP... I used to swear by HP printers, and recommended nothing else for longer than a decade. Their quality took a nose-dive circa 2006. Bad designs, cheap construction, early failures. Their software was worse: Bloated, slow, unstable. Driver problems would frequently knock out several unrelated HPs on our network at once. Security exposures due to bugs (thus requiring regular patches to keep computers secure -- for a *printer driver*). Security exposures by design (reporting user activity back to HP). Their customer support became completely non-responsive, to the point of not honoring their warranties. I actually called their sales side to complain, and eventually ended up talking to someone who identified themselves as the Regional Manager for Customer Support, North East Region, or something like that. After explaining all my complaints (I had documentation), I told her I didn't see any reason to stay with HP. Her response was to agree; she wouldn't recommend HP, either. I haven't bought an HP printer since. We've been buying Lexmark for monochrome laser printers. They're price and spec equivalent to HPs. The design is okay; not great, but good enough. Their software is compact and well-behaved. Their support is not great but they'll at least try to help. Bought a few Xerox Phaser 6280 DN color laser printers. They're everything printers should be. Highly recommended. I wrote a comprehensive review; a copy should be in the list archives. -- Ben _______________________________________________ gnhlug-discuss mailing list gnhlug-disc...@mail.gnhl...
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