Hello John,
The accounts come up after setting the online banking ( I have multiple
Fidelity accounts). I select the checking account with no errors. It
just seems to be a problem with the transaction downloading. I set
"Earliest date" and selected today's date, but it always states that
there are no transactions to download for the period, even though there
are dozens of them.
What settings could be in question here?
Thank you
On 10/27/2018 12:14 PM, John Ralls wrote:
On Oct 27, 2018, at 6:49 AM, Joseph Vernice <jvern...@gmail.com
<mailto:jvern...@gmail.com>> wrote:
With the latest update to GnuCash for Windows 10 (Version: 3.3,Build
ID: 3.3+ (2018-09-29), Finance::Quote: 1.47) it appears that the
Actions>Online Actions>Get Transactions is not working. Even though
there are several transaction that should be downloaded, I am
receiving a dialog box indicating that there are no transactions for
the time period.
Is this is a bug?
Maybe, but it’s more likely that your bank has changed something.
Note first that GnuCash resets the last retrieved date even if the
retrieval wasn’t successful, so you need to reset the date range when
you retry one.
Review the whole session transcript. If the window is closing before
you can do that uncheck “Close log window when finished” in
Preferences>Online Banking.
Check your trace file (https://wiki.gnucash.org/wiki/Tracefile) for
errors. If there are none, try setting logging
(https://wiki.gnucash.org/wiki/Logging) with
gnc.import.aqbanking=debug. You might also try the AQBanking logging
environment variables (see
https://wiki.gnucash.org/wiki/AqBanking#Debugging) to get more
information from AQBanking.
Regards,
John Ralls
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