So Fidelity is rejecting the request. That may be because there's something 
wrong with your credentials, but it would usually say that. More likely is that 
they've changed some requirement. It's often the Quicken compatibility version. 
There was an interesting thread here about getting Citi to work a few days ago: 
https://lists.gnucash.org/pipermail/gnucash-user/2018-October/080456.html

Regards,
John Ralls

> On Oct 28, 2018, at 1:59 PM, Joseph Vernice <jvern...@gmail.com> wrote:
> 
> Hello John,
> 
> I turned on the log and see the following (user IDs and IPs have been 
> redacted:
> 
> AqBanking v5.7.8.0stable
> Sending jobs to the bank(s)
> Locking user ******
> Sending request...
> Connecting to server...
> Resolving hostname "ofx.fidelity.com" ...
> IP address is "***.***.***.***"
> Connecting to "ofx.fidelity.com"
> Connected to "ofx.fidelity.com"
> Using GnuTLS default ciphers.
> TLS: SSL-Ciphers negotiated: TLS1.2:ECDHE-RSA-AES-256-GCM:AEAD
> Signer not found
> Certificate is not trusted
> Connected.
> Sending message...
> Message sent.
> Waiting for response...
> Receiving response...
> HTTP-Status: 400 (Bad Request)
> Error parsing server response
> Unlocking user *********
> Postprocessing jobs
> Job Get Transactions: finished
> Resetting provider queues
> 
> Thank you!
> On 10/28/2018 3:13 PM, John Ralls wrote:
>> Then I don't understand your narrative about "The accounts come up...". You 
>> should be going to the register for the Fidelity checking account and using 
>> "Actions>Online Actions>Get Transactions". There should be no account 
>> selection at that point.
>> 
>> Anyway, there's a bunch of debugging instructions in my email yesterday. 
>> Have you followed them? What did you find?
>> 
>> Regards,
>> John Ralls
>> 
>> 
>>> On Oct 28, 2018, at 9:08 AM, Joseph Vernice <jvern...@gmail.com> wrote:
>>> 
>>> Yes, I did.  I even deleted it and created a new one.
>>> 
>>> On Sun, Oct 28, 2018 at 11:51 AM John Ralls <jra...@ceridwen.us> wrote:
>>> Have you completed the Online Banking Setup assistant at this point?
>>> 
>>> Regards,
>>> John Ralls
>>> 
>>> 
>>>> On Oct 28, 2018, at 7:18 AM, Joseph Vernice <jvern...@gmail.com> wrote:
>>>> 
>>>> Hello John,
>>>> 
>>>> The accounts come up after setting the online banking ( I have multiple 
>>>> Fidelity accounts).  I select the checking account with no errors.  It 
>>>> just seems to be a problem with the transaction downloading.  I set 
>>>> "Earliest date" and selected today's date, but it always states that there 
>>>> are no transactions to download for the period, even though there are 
>>>> dozens of them.
>>>> 
>>>> What settings could be in question here?
>>>> 
>>>> Thank you
>>>> 
>>>> 
>>>> On 10/27/2018 12:14 PM, John Ralls wrote:
>>>>> 
>>>>>> On Oct 27, 2018, at 6:49 AM, Joseph Vernice <jvern...@gmail.com> wrote:
>>>>>> 
>>>>>> With the latest update to GnuCash for Windows 10 (Version: 3.3,Build ID: 
>>>>>> 3.3+ (2018-09-29), Finance::Quote: 1.47) it appears that the 
>>>>>> Actions>Online Actions>Get Transactions is not working.  Even though 
>>>>>> there are several transaction that should be downloaded, I am receiving 
>>>>>> a dialog box indicating that there are no transactions for the time 
>>>>>> period.
>>>>>> 
>>>>>> Is this is a bug?
>>>>> Maybe, but it’s more likely that your bank has changed something.
>>>>> 
>>>>> Note first that GnuCash resets the last retrieved date even if the 
>>>>> retrieval wasn’t successful, so you need to reset the date range when you 
>>>>> retry one.
>>>>> 
>>>>> Review the whole session transcript. If the window is closing before you 
>>>>> can do that uncheck “Close log window when finished” in 
>>>>> Preferences>Online Banking.
>>>>> Check your trace file (https://wiki.gnucash.org/wiki/Tracefile) for 
>>>>> errors. If there are none, try setting logging 
>>>>> (https://wiki.gnucash.org/wiki/Logging) with gnc.import.aqbanking=debug. 
>>>>> You might also try the AQBanking logging environment variables (see 
>>>>> https://wiki.gnucash.org/wiki/AqBanking#Debugging) to get more 
>>>>> information from AQBanking.
>>>>> 
>>>>> Regards,
>>>>> John Ralls
> 

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