Then I don't understand your narrative about "The accounts come up...". You should be going to the register for the Fidelity checking account and using "Actions>Online Actions>Get Transactions". There should be no account selection at that point.
Anyway, there's a bunch of debugging instructions in my email yesterday. Have you followed them? What did you find? Regards, John Ralls > On Oct 28, 2018, at 9:08 AM, Joseph Vernice <jvern...@gmail.com> wrote: > > Yes, I did. I even deleted it and created a new one. > > On Sun, Oct 28, 2018 at 11:51 AM John Ralls <jra...@ceridwen.us> wrote: > Have you completed the Online Banking Setup assistant at this point? > > Regards, > John Ralls > > >> On Oct 28, 2018, at 7:18 AM, Joseph Vernice <jvern...@gmail.com> wrote: >> >> Hello John, >> >> The accounts come up after setting the online banking ( I have multiple >> Fidelity accounts). I select the checking account with no errors. It just >> seems to be a problem with the transaction downloading. I set "Earliest >> date" and selected today's date, but it always states that there are no >> transactions to download for the period, even though there are dozens of >> them. >> >> What settings could be in question here? >> >> Thank you >> >> >> On 10/27/2018 12:14 PM, John Ralls wrote: >>> >>> >>>> On Oct 27, 2018, at 6:49 AM, Joseph Vernice <jvern...@gmail.com> wrote: >>>> >>>> With the latest update to GnuCash for Windows 10 (Version: 3.3,Build ID: >>>> 3.3+ (2018-09-29), Finance::Quote: 1.47) it appears that the >>>> Actions>Online Actions>Get Transactions is not working. Even though there >>>> are several transaction that should be downloaded, I am receiving a dialog >>>> box indicating that there are no transactions for the time period. >>>> >>>> Is this is a bug? >>> >>> Maybe, but it’s more likely that your bank has changed something. >>> >>> Note first that GnuCash resets the last retrieved date even if the >>> retrieval wasn’t successful, so you need to reset the date range when you >>> retry one. >>> >>> Review the whole session transcript. If the window is closing before you >>> can do that uncheck “Close log window when finished” in Preferences>Online >>> Banking. >>> Check your trace file (https://wiki.gnucash.org/wiki/Tracefile) for errors. >>> If there are none, try setting logging >>> (https://wiki.gnucash.org/wiki/Logging) with gnc.import.aqbanking=debug. >>> You might also try the AQBanking logging environment variables (see >>> https://wiki.gnucash.org/wiki/AqBanking#Debugging) to get more information >>> from AQBanking. >>> >>> Regards, >>> John Ralls _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
