As for the data file location, it should be in your user space. A sub-folder of documents is a good choice.
On Wed, Jun 17, 2020 at 1:40 PM Adrien Monteleone < adrien.montele...@lusfiber.net> wrote: > First, please send replies to the list, not just me personally. That way > others can help, and everyone can benefit from the discussion. (use > reply-list or reply-all if that is easier) > > ----- > > The file can be located anywhere you want. It doesn’t need to be in a > particular folder. > > If the previous version was 2.6.19 or 2.6.21, you may have found a bug. > (or you may need to step up more slowly) > > The recommended upgrade path from 2.6.x is to first get to 2.6.19 or > 2.6.21, then upgrade to 3.0, then upgrade to 3.10. (you might be able to > use 3.1 instead of 3.0, and maybe even jump straight from 2.6.19/21 --> > 3.10, but a developer or someone more versed in this would have to comment) > > If the version was 2.4, or even older like 2.2, then you’ll have to step > through each of those first. > > For example, 2.2 --> 2.4 --> 2.6 --> 2.6.21 --> 3.0 --> 3.10 > > ----- > > See the Wiki FAQ on upgrading paths: > https://wiki.gnucash.org/wiki/FAQ#Using_Different_Versions.2C_Up_And_Downgrade > > Note that it recommends you run Actions > Check & Repair after each time > you open the file with the next higher version. > > Of course, work with a *copy* of the file. Once it is squared away, you > can make a new backup of the converted file, and then delete the older > backup. > > Regards, > Adrien > > > > On Jun 17, 2020 w25d169, at 1:24 PM, sinclair turrell < > sinclairturr...@gmail.com> wrote: > > > > Hello Adrian and thank you for your reply. > > > > I am using Windows 10 and the version of GnuCash that I installed was > indeed 3.10. The version I replaced was 2.something - it was a good few > years old > > > > My original save file still appears in the history but GnuCash can't > find it - neither can I. > > > > I can open the file that I backed up OK, this is .gnucash, but the > problem is that the accounts are blank - please see attachment . > > > > I'm not sure if this is relevant but the backup file is located in > Documents rather than Gnucash itself. > > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > -- David Carlson _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
