Wow! Installed v2.6.0, loaded my original save file from the history and it is all there. Thank you so much for your help!
Regards, Sinclair <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free. www.avast.com <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> On Wed, 17 Jun 2020 at 20:18, sinclair turrell <sinclairturr...@gmail.com> wrote: > Apologies, hopefully I've replied correctly this time. > > It seems that I have skipped several versions and my data is not > compatible with 3.10. I shall do as you suggest, go back to an early > version and upgrade incrementally. I'll start with 2.6 and let you know how > I get on. > > Thank you, > Sinclair > > > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> > Virus-free. > www.avast.com > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> > <#m_-221958222937141768_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> > > On Wed, 17 Jun 2020 at 19:57, David Carlson <david.carlson....@gmail.com> > wrote: > >> As for the data file location, it should be in your user space. A >> sub-folder of documents is a good choice. >> >> On Wed, Jun 17, 2020 at 1:40 PM Adrien Monteleone < >> adrien.montele...@lusfiber.net> wrote: >> >> > First, please send replies to the list, not just me personally. That way >> > others can help, and everyone can benefit from the discussion. (use >> > reply-list or reply-all if that is easier) >> > >> > ----- >> > >> > The file can be located anywhere you want. It doesn’t need to be in a >> > particular folder. >> > >> > If the previous version was 2.6.19 or 2.6.21, you may have found a bug. >> > (or you may need to step up more slowly) >> > >> > The recommended upgrade path from 2.6.x is to first get to 2.6.19 or >> > 2.6.21, then upgrade to 3.0, then upgrade to 3.10. (you might be able to >> > use 3.1 instead of 3.0, and maybe even jump straight from 2.6.19/21 --> >> > 3.10, but a developer or someone more versed in this would have to >> comment) >> > >> > If the version was 2.4, or even older like 2.2, then you’ll have to step >> > through each of those first. >> > >> > For example, 2.2 --> 2.4 --> 2.6 --> 2.6.21 --> 3.0 --> 3.10 >> > >> > ----- >> > >> > See the Wiki FAQ on upgrading paths: >> > >> https://wiki.gnucash.org/wiki/FAQ#Using_Different_Versions.2C_Up_And_Downgrade >> > >> > Note that it recommends you run Actions > Check & Repair after each time >> > you open the file with the next higher version. >> > >> > Of course, work with a *copy* of the file. Once it is squared away, you >> > can make a new backup of the converted file, and then delete the older >> > backup. >> > >> > Regards, >> > Adrien >> > >> > >> > > On Jun 17, 2020 w25d169, at 1:24 PM, sinclair turrell < >> > sinclairturr...@gmail.com> wrote: >> > > >> > > Hello Adrian and thank you for your reply. >> > > >> > > I am using Windows 10 and the version of GnuCash that I installed was >> > indeed 3.10. The version I replaced was 2.something - it was a good few >> > years old >> > > >> > > My original save file still appears in the history but GnuCash can't >> > find it - neither can I. >> > > >> > > I can open the file that I backed up OK, this is .gnucash, but the >> > problem is that the accounts are blank - please see attachment . >> > > >> > > I'm not sure if this is relevant but the backup file is located in >> > Documents rather than Gnucash itself. >> > >> > >> > _______________________________________________ >> > gnucash-user mailing list >> > gnucash-user@gnucash.org >> > To update your subscription preferences or to unsubscribe: >> > https://lists.gnucash.org/mailman/listinfo/gnucash-user >> > If you are using Nabble or Gmane, please see >> > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >> > ----- >> > Please remember to CC this list on all your replies. >> > You can do this by using Reply-To-List or Reply-All. >> > >> >> >> -- >> David Carlson >> _______________________________________________ >> gnucash-user mailing list >> gnucash-user@gnucash.org >> To update your subscription preferences or to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> If you are using Nabble or Gmane, please see >> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >> ----- >> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. >> > > > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> > Virus-free. > www.avast.com > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> > <#m_-221958222937141768_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.