I have uninstalled and reinstalled and get exactly the same error message. Microsoft couldn’t figure out and they have escalated up the chain. I should get a call from them again tomorrow morning. I will educate myself on the links I was sent by David previously regarding gnu files.
I’ve had 2 separate IT people in my system making sure all is well, so doesn’t seem to be a problem with my computer. Thank you Laurel On Mon, Nov 23, 2020 at 11:05 PM David Cousens <davidcous...@bigpond.com> wrote: > Laurel > > Uninstalling the app should not affect your financial data files (or even > the user preference files). They are totally separate from the actual > program files. The first will be stored in whatever location you chose in > your user home directory when you first created them and the preference > files are also in a separate location. The Gnucash guide section on > migrating files > > https://www.gnucash.org/docs/v4/C/gnucash-guide/basics-migrate-settings.html > discusses file locations and more information on the configuration files is > given in the wiki https://wiki.gnucash.org/wiki/Configuration_Locations. > > David > > > > > > > ----- > David Cousens > -- > Sent from: http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.