I’ll try again, but I’m pretty sure I always do let Windows create a new shortcut.
On Wed, Nov 25, 2020 at 8:38 PM David Carlson <david.carlson....@gmail.com> wrote: > Laurel, > > It has been my experience on Windows that old shortcuts never work after > updates. I always need to let the update create a new shortcut. That > would be doubly true after updating to GnuCash 4.2 as it changes many > things 'under the hood' > > On Wed, Nov 25, 2020 at 8:27 PM laurel hargis <ldbhar...@gmail.com> wrote: > >> Perhaps the Windows 10 update didn’t cause the problem. Maybe coincidence. >> But, all I did was try to open my OLD version of gnu on desktop to record >> some entries. I got the message I referred to that stays on my screen >> whenever for either version. I only installed 4.2 after the problem >> occurred as I read was recommended as a possible fix. Plus I can’t access >> my files from the desktop icon (existing from before 4.2 install) to do >> any >> work. When I uninstall gnu I don’t have the message but still don’t know >> how to find my files or work on them. That’s why I’m concerned about >> losing 10 months of work although I’m told the files are in there >> somewhere. I’ve been told by 3 IT techs the only other thing I can do is >> reinstall the operating system (and have to reinstall all existing >> programs). Umm, no, not doing that. Everything else on my computer works >> fine. >> >> I do appreciate your concern and help. >> >> I saw someone told me to report as a big on a blog. I guess I’ll try that >> tomorrow? >> >> Laurel >> >> On Wed, Nov 25, 2020 at 3:01 PM David Cousens <davidcous...@bigpond.com> >> wrote: >> >> > Adrien, Laurel >> > >> > I have just downloaded GnuCash 4.2 and installed it on my wife's >> Windows 10 >> > box and it appears to be working OK. I checked "C:/Program >> > Files(X86)/gnucash/bin" and there is no "libgncmod-app-utils.dll" in >> that >> > location. I can open registers and create new transactions without any >> > problems, so the problem appears not to be a general problem with >> GnuCash >> > 4.2 on WIndows 10. I have not checked all functionality however. It is >> > hard to understand why a Windows10 update would cause a problem >> locating a >> > dll which does not appear to exist in a working GnuCash program on >> Windows >> > 10 unless the call is in an obscure part of the program and is not >> called >> > normally and is trying to access a routine that has now been moved to >> > another library. No other reports of problems with 4.2 on Windows 10 >> other >> > than the crash fault on Oct22-25 which AFAIK was fixed around Oct 25. I >> > fear >> > this is one where John's expertise is likely needed >> > >> > Laurel, >> > >> > We will need as much detail as possible about what happens from when you >> > try >> > to start GnuCash until you encounter the problem and as much detail as >> > possible about what you were actually doing when you encountered the >> > problem >> > as per Adrien's previous post. >> > >> > David >> > >> > >> > >> > ----- >> > David Cousens >> > -- >> > Sent from: >> http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html >> > _______________________________________________ >> > gnucash-user mailing list >> > gnucash-user@gnucash.org >> > To update your subscription preferences or to unsubscribe: >> > https://lists.gnucash.org/mailman/listinfo/gnucash-user >> > If you are using Nabble or Gmane, please see >> > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >> > ----- >> > Please remember to CC this list on all your replies. >> > You can do this by using Reply-To-List or Reply-All. >> > >> _______________________________________________ >> gnucash-user mailing list >> gnucash-user@gnucash.org >> To update your subscription preferences or to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> If you are using Nabble or Gmane, please see >> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >> ----- >> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. >> > > > -- > David Carlson > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.