Laurel, Uninstalling and reinstalling the Windows 10 system should be a last resort.
*Before you do that, at least make a copy of all the data files in your user directory either on a USB stick or a copy to another computer*. *Don't let a technician reinstall it without doing this first*. Your user files will be stored in C:/Users/<your user name>/ where you will need to substitute your actual user name on the computer for the placeholder <your user name> in the above path. Copy all files in that location onto a USB stick or other medium before attempting a reinstall of Windows. You will then be able to restore your user data files from the USB stick if you do have to do a Windows reinstall and reinstall all programs. That should prevent any loss of data stored in the GNuCash files. GnuCash 4.2 should not be looking for that file in that location which may suggest that the initial install of GC 4.2 has perhaps not completely removed all files from a previous version (which it should do during the install procedure) and that an outdated dll file is being accessed and in turn is looking for a routine in a dll which no longer exists. AFAIK there have been some rewrites of the GnuCash library files recently which could lead to this. You could also try making sure any subsequent Windows updates are installed and that Windows 10 itself is fully up to date. Try manually removing GnuCash using the Control Panel programs tab before reinstalling GnuCash from a fresh download of 4.2. If old files have not been removed properly this may unload them. If that doesn't work I would then try reinstalling the version you had previously and see if it works Doing a manual uninstall of the previous version from the control panel after a reinstall of the old version should then get rid of any previous program files which may have been left in place. Then follow that by reinstalling GC 4.2. David ----- David Cousens -- Sent from: http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
