That’s a user-list question. There’s also not enough information there for anyone to know what happened. Please see https://wiki.gnucash.org/wiki/Tracefile for the first place to look for a cause of the crash. You might also find more details in the Windows Event logs.
Note that Windows 7 isn’t supported. If GnuCash works on it for you, great, but if it doesn’t we’re not going to do anything about it. We continue to support Windows 10 for now, but Microsoft doesn’t. Regards, John Ralls > On May 9, 2026, at 23:38, Raymond Vogt <[email protected]> wrote: > > I was trying to back up my gnucash file from my Windows 10 laptop to my > Windows 7 desktop computer. Both have the latest version installed. > There was no option to run as administrator. > Please see the attached screenshot for details. > Thanks for your help. > Raymond _______________________________________________ > gnucash-devel mailing list > [email protected] > https://lists.gnucash.org/mailman/listinfo/gnucash-devel _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
