Hi Maf.
Thank you for your reply.
The screenshot is from the Windows 7 computer. I am in the process of
changing to Linux on my Windows 10 laptop and hoped to use the Windows 7
computer as a backup, in case I muck the change over up. Wish me luck.
Cheers,
Raymond

On Tue, 12 May 2026, 4:45 pm Maf. King, <[email protected]> wrote:

> Hi Raymond,
>
> Welcome to the list.
>
> I don't use windows so can't really offer any expertise on your crash -
> but is
> that screenshot from your Win7 box or the Win10 laptop?
>
> I do know that the gnucash website says that V3.11 was the last built for
> Win7, so the 5.x series may well not run anyway, but I don't know for sure.
>
> (please remember to inculde the list in any reply)
> regards,
> Maf.
>
> On Tuesday, 12 May 2026 04:22:10 BST Raymond Vogt wrote:
> >  Hi,
> > I was advised by [email protected] that this is a user-list question.
> > As the program did not open I could not access any trace file and there
> was
> > no Windows Event log.
> > Has anyone else had this issue and found a solution?
> >
> > I was trying to back up my gnucash file from my Windows 10 laptop to my
> > Windows 7 desktop computer. Both have the latest version installed.
> > There was no option to run as administrator.
> > Please see the attached screenshot for details.
> > Thanks for your help.
> > Raymond
>
>
>
>
>
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