I am forwarding this to the list, it having gone to the wrong addresses. [email protected] is the correct address.
Begin forwarded message: Date: Sun, 14 Jun 2026 13:29:51 -0400 From: "J. Richard Herbert" <[email protected]> To: [email protected], [email protected] Subject: Help - Re: Gnucash Crash when Paying invoices Hi again, My bookkeeping is light, so I waited for a bit and updated my OpenSuse Tumbleweed today. then went to gnucash and have the same problem where trying to pay invoices results in a crash. According to today’s update I am on 5.13-3.4. What can I do to move through this problem? Do you already have a solution? Please, II do need help as I have years of bookkeeping in Gnucash. Thanks, Richard Dr. J. Richard G. HerbertB. SC., D.V.M. Chief Executive Officer Christian Aboriginal Infrastructure Developments A Not-for-profit Charitable NGO Cell: 807-629-4490 Fax: 1-866-722-5251 [email protected] www.caid.ca /*“My hours of work may be different from yours – you are not obligated to reply to my email outside your normal work hours."*/ _Confidentiality Warning:_ Contents of this email and attached documents are confidential. If you are not an intended recipient of this email, please delete this email and documents attached to it from your email application. On 6/14/26 13:26, J. Richard Herbert wrote: > > Hi again, > > My bookkeeping is light, so I waited for a bit and updated my > OpenSuse Tumbleweed today. then went to gnucash and have the same > problem where trying to pay invoices results in a crash. According to > today’s update I am on 5.13-3.4. > > What can I do to move through this problem? Do you already have a > solution? > > Please, II do need help as I have years of bookkeeping in Gnucash. > > Thanks, > > Richard > > > /*“My hours of work may be different from yours – you are not > obligated to reply to my email outside your normal work hours."*/ > > _Confidentiality Warning:_ Contents of this email and attached > documents are confidential. If you are not an intended recipient of > this email, please delete this email and documents attached to it > from your email application. > > On 3/28/26 21:07, J. Richard Herbert wrote: >> >> Hi, >> >> The CAID_GNU_25-26.gnucash file I am using was created on another of >> my computers that has a different username. Can this be the cause of >> the build-id traoubles seen in the crash report? If so, how to I fix >> the problem. >> >> Thanks for consideration on this. >> >> Richard >> >> On 3/26/26 1:54 AM, J. Richard Herbert wrote: >>> >>> I have also tried: >>> >>> 1. To return to an earlier save point to then begin with not >>> duplicating the bill. I was able to get this to work once but in >>> the multiple attempts to pay other vendor bills, I have failed. >>> I do not know if I did something different for the one time that >>> payment worked. >>> 2. To manually put the payment into Acc Payable and then right >>> click on it to choose Assign Payment. Again crash >>> >>> On 3/25/26 17:18, J. Richard Herbert wrote: >>>> >>>> I should point at that: >>>> >>>> 1. In Preferences -> Accounts under Default Currency, I have >>>> toggled Choose and Chosen Canadian >>>> 2. I did not have a problem paying a a posted invoice with a >>>> previously entered Vendor >>>> 3. I entered a new Vendor and the currency is Canadian >>>> 4. I then duplicated an invoice from a similar vendor to save time >>>> setting the invoice... but changed the vendor name when doing >>>> so. 5. I alter amounts and back dated when I posted >>>> 6. Then I could not pay the invoice due to crashing. >>>> >>>> On 3/25/26 17:04, J. Richard Herbert wrote: >>>>> >>>>> Crash when paying posted invoices: >>>>> >>>>> I fell behind in bookkeeping and started catching up today. I >>>>> cannot pay posted invoices. When I click to have the payment >>>>> accepted Gnucash crashes. I have tried through vendors to process >>>>> a payment, from the posted invoice, and from the pop-up that >>>>> opens to process a payment when I start up gnucash. I updated the >>>>> computer today to see if an update would help (zypper dup), but >>>>> have the same problem. >>>>> >>>>> I am working in OpenSuse Tumbleweed with KDE Plasma (see >>>>> attached) operating in Btrfs and file storage in ext4. The >>>>> Gnucash version is 5.13 (see attached). Although, the Gnucash >>>>> version was updated when the computer updated. The last time I >>>>> can be certain Gnucash worked was July 2025 (I fell far behind >>>>> with bookkeeping). I have also attached the crash report. >>>>> >>>>> When I have to scrub, I bring forward the ~/.local/share/gnucash >>>>> directory with its contents when I need to do a reinstall (which >>>>> is not the issue here). >>>>> >>>>> Please, help. >>>>> >>>>> Thanks >>>>> >>>>> Richard >>>>> >>>>> -- >>>>> >>>>> Richard Herbert >>>>> >>>>> _Confidentiality Warning:_ Contents of this email and attached >>>>> documents are confidential. If you are not an intended recipient >>>>> of this email, please delete this email and documents attached to >>>>> it from your email application. >>>>>
Hi again, My bookkeeping is light, so I waited for a bit and updated my OpenSuse Tumbleweed today. then went to gnucash and have the same problem where trying to pay invoices results in a crash. According to today’s update I am on 5.13-3.4. What can I do to move through this problem? Do you already have a solution? Please, II do need help as I have years of bookkeeping in Gnucash. Thanks, Richard Dr. J. Richard G. Herbert B. SC., D.V.M. Chief Executive Officer Christian Aboriginal Infrastructure Developments A Not-for-profit Charitable NGO Cell: 807-629-4490 Fax: 1-866-722-5251 [1][email protected] [2]www.caid.ca “My hours of work may be different from yours – you are not obligated to reply to my email outside your normal work hours." Confidentiality Warning: Contents of this email and attached documents are confidential. If you are not an intended recipient of this email, please delete this email and documents attached to it from your email application. On 6/14/26 13:26, J. Richard Herbert wrote: Hi again, My bookkeeping is light, so I waited for a bit and updated my OpenSuse Tumbleweed today. then went to gnucash and have the same problem where trying to pay invoices results in a crash. According to today’s update I am on 5.13-3.4. What can I do to move through this problem? Do you already have a solution? Please, II do need help as I have years of bookkeeping in Gnucash. Thanks, Richard “My hours of work may be different from yours – you are not obligated to reply to my email outside your normal work hours." Confidentiality Warning: Contents of this email and attached documents are confidential. If you are not an intended recipient of this email, please delete this email and documents attached to it from your email application. On 3/28/26 21:07, J. Richard Herbert wrote: Hi, The CAID_GNU_25-26.gnucash file I am using was created on another of my computers that has a different username. Can this be the cause of the build-id traoubles seen in the crash report? If so, how to I fix the problem. Thanks for consideration on this. Richard On 3/26/26 1:54 AM, J. Richard Herbert wrote: I have also tried: 1. To return to an earlier save point to then begin with not duplicating the bill. I was able to get this to work once but in the multiple attempts to pay other vendor bills, I have failed. I do not know if I did something different for the one time that payment worked. 2. To manually put the payment into Acc Payable and then right click on it to choose Assign Payment. Again crash On 3/25/26 17:18, J. Richard Herbert wrote: I should point at that: 1. In Preferences -> Accounts under Default Currency, I have toggled Choose and Chosen Canadian 2. I did not have a problem paying a a posted invoice with a previously entered Vendor 3. I entered a new Vendor and the currency is Canadian 4. I then duplicated an invoice from a similar vendor to save time setting the invoice... but changed the vendor name when doing so. 5. I alter amounts and back dated when I posted 6. Then I could not pay the invoice due to crashing. On 3/25/26 17:04, J. Richard Herbert wrote: Crash when paying posted invoices: I fell behind in bookkeeping and started catching up today. I cannot pay posted invoices. When I click to have the payment accepted Gnucash crashes. I have tried through vendors to process a payment, from the posted invoice, and from the pop-up that opens to process a payment when I start up gnucash. I updated the computer today to see if an update would help (zypper dup), but have the same problem. I am working in OpenSuse Tumbleweed with KDE Plasma (see attached) operating in Btrfs and file storage in ext4. The Gnucash version is 5.13 (see attached). Although, the Gnucash version was updated when the computer updated. The last time I can be certain Gnucash worked was July 2025 (I fell far behind with bookkeeping). I have also attached the crash report. When I have to scrub, I bring forward the ~/.local/share/gnucash directory with its contents when I need to do a reinstall (which is not the issue here). Please, help. Thanks Richard -- Richard Herbert Confidentiality Warning: Contents of this email and attached documents are confidential. If you are not an intended recipient of this email, please delete this email and documents attached to it from your email application. References 1. mailto:[email protected] 2. http://www.caid.ca/
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