Hi Richard,
I suspect this is a known issue introduced in 5.13. To confirm you may
revert to 5.12 or update to a more recent version.
Regards,
Sherlock
On 6/14/26 7:48 PM, Liz wrote:
I am forwarding this to the list, it having gone to the wrong addresses.
[email protected] is the correct address.
Begin forwarded message:
Date: Sun, 14 Jun 2026 13:29:51 -0400
From: "J. Richard Herbert" <[email protected]>
To: [email protected], [email protected]
Subject: Help - Re: Gnucash Crash when Paying invoices
Hi again,
My bookkeeping is light, so I waited for a bit and updated my OpenSuse
Tumbleweed today. then went to gnucash and have the same problem where
trying to pay invoices results in a crash. According to today’s update
I am on 5.13-3.4.
What can I do to move through this problem? Do you already have a
solution?
Please, II do need help as I have years of bookkeeping in Gnucash.
Thanks,
Richard
Dr. J. Richard G. HerbertB. SC., D.V.M.
Chief Executive Officer
Christian Aboriginal Infrastructure Developments
A Not-for-profit Charitable NGO
Cell: 807-629-4490 Fax: 1-866-722-5251
[email protected] www.caid.ca
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On 6/14/26 13:26, J. Richard Herbert wrote:
Hi again,
My bookkeeping is light, so I waited for a bit and updated my
OpenSuse Tumbleweed today. then went to gnucash and have the same
problem where trying to pay invoices results in a crash. According to
today’s update I am on 5.13-3.4.
What can I do to move through this problem? Do you already have a
solution?
Please, II do need help as I have years of bookkeeping in Gnucash.
Thanks,
Richard
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obligated to reply to my email outside your normal work hours."*/
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On 3/28/26 21:07, J. Richard Herbert wrote:
Hi,
The CAID_GNU_25-26.gnucash file I am using was created on another of
my computers that has a different username. Can this be the cause of
the build-id traoubles seen in the crash report? If so, how to I fix
the problem.
Thanks for consideration on this.
Richard
On 3/26/26 1:54 AM, J. Richard Herbert wrote:
I have also tried:
1. To return to an earlier save point to then begin with not
duplicating the bill. I was able to get this to work once but in
the multiple attempts to pay other vendor bills, I have failed.
I do not know if I did something different for the one time that
payment worked.
2. To manually put the payment into Acc Payable and then right
click on it to choose Assign Payment. Again crash
On 3/25/26 17:18, J. Richard Herbert wrote:
I should point at that:
1. In Preferences -> Accounts under Default Currency, I have
toggled Choose and Chosen Canadian
2. I did not have a problem paying a a posted invoice with a
previously entered Vendor
3. I entered a new Vendor and the currency is Canadian
4. I then duplicated an invoice from a similar vendor to save time
setting the invoice... but changed the vendor name when doing
so. 5. I alter amounts and back dated when I posted
6. Then I could not pay the invoice due to crashing.
On 3/25/26 17:04, J. Richard Herbert wrote:
Crash when paying posted invoices:
I fell behind in bookkeeping and started catching up today. I
cannot pay posted invoices. When I click to have the payment
accepted Gnucash crashes. I have tried through vendors to process
a payment, from the posted invoice, and from the pop-up that
opens to process a payment when I start up gnucash. I updated the
computer today to see if an update would help (zypper dup), but
have the same problem.
I am working in OpenSuse Tumbleweed with KDE Plasma (see
attached) operating in Btrfs and file storage in ext4. The
Gnucash version is 5.13 (see attached). Although, the Gnucash
version was updated when the computer updated. The last time I
can be certain Gnucash worked was July 2025 (I fell far behind
with bookkeeping). I have also attached the crash report.
When I have to scrub, I bring forward the ~/.local/share/gnucash
directory with its contents when I need to do a reinstall (which
is not the issue here).
Please, help.
Thanks
Richard
--
Richard Herbert
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