Hi One of my apps is getting DownloadError (ApplicationError 5) for pretty much all urlfetch remote url fetch requests to a particular remote server for the past week. Fetch requests to other servers are not affected. Also, there are no problems fetching content from this remote server from the local development server. Here's a traceback from the logs:
Error fetching url http://www.sbstransit.com.sg/mobileiris/index_svclist.aspx?stopcode=17069 Traceback (most recent call last): File "/base/data/home/apps/sbsnextbus/6.332480362470588654/utils.py", line 71, in get_url result = urlfetch.fetch(url) File "/base/python_lib/versions/1/google/appengine/api/urlfetch.py", line 273, in fetch raise DownloadError(str(e)) DownloadError: ApplicationError: 5 As can be seen from the trace, my app (http://sbsnextbus.appspot.com) is trying to fetch pages from sbstransit.com.sg This appears to be a deadline exceeded error (error code 5) but I can't figure out why this should occur. Everything was running smoothly till last week when this started happening. Since I can't reproduce this problem locally and there is no problem fetching pages from other remote servers in the production environment, I suspect the issue is related to network connectivity issues between AppEngine data centers & the servers of www.sbstransit.com.sg This problem has been around for almost a week now and I can't seem to figure out a solution or work-around. Searches in the group archive didn't yield anything helpful. Any help would be greatly appreciated! Thanks, Deepak PS: Is there a process to open a 'support ticket' with appengine team regarding infrastructure issues? --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to google-appengine@googlegroups.com To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~----------~----~----~----~------~----~------~--~---
