So you are not getting any actual error messages?

Do you see requests showing up in the request log when expected?  When
you tell your app to do something does a request show up?

Are you sure you do not have a front-end issue?

Robert





On Wed, Apr 28, 2010 at 11:44 PM, WeShine Tech
<intelltest.ad...@gmail.com> wrote:
> Hello Robert,
>       The errors that I see are mostly warning for the CPU consumption
> exceeding the quota limit. I read on some thread that if one of the url
> requests exceeds the quota limit the application goes down. I just want to
> confirm this.
>      Also this request is a simple async service (GWT). So if I just split
> this service into multiple services will my issue be solved ?
>      Also once the application is down, when I can expect it to start again.
>     Answers to the rest of the questions:
>     Between the versions there have been some minor bug fixes. However I
> checked the logs of the older version and realized the          same log
> regarding the CPU warning did exist at both the versions. So what I could
> conclude is that may be the quota did not exceed the limit for my older
> version because it had comparatively less load.
>
>     I did check the whole log in detail and did not find any such log which
> would say :
> This request caused a new process to be started for your
> application, and thus caused your application code to be loaded for
> the first time. This request may thus take longer and use more CPU
> than a typical request for your application.
>     And regarding the cold start, can I expect any message in the log
> regarding the same ?
>
>
>
> On Wed, Apr 28, 2010 at 7:44 PM, Robert Kluin <robert.kl...@gmail.com>
> wrote:
>>
>> Anupam,
>>
>>   What are the actual errors you are seeing?  Are errors in your
>> app's error log?
>>
>>   Further comments / questions inline:
>>
>
>
>>
>> On Wed, Apr 28, 2010 at 12:31 AM, WeShine Tech
>> <intelltest.ad...@gmail.com> wrote:
>> >  Hello Robert,
>> >
>> >       Are you saying that you have other clients (customers) running the
>> > same code on different deployments ?
>> >      No. So what happened is at my clients site the
>> > application stopped responding. So I started using the earlier versions
>> > of
>> > my application and those seemed to work fine.
>>
>> What has changed between versions?  Have you added additional request
>> handlers, or otherwise increased the work that needs done to load your
>> app?
>>
>>
>>
>> >     When you say the log shows latency issues I assume you mean the
>> > requests
>> > are taking
>> > a lot of CPU time?
>> >      That is correct. But the same requests work absolutely fine
>> > otherwise.
>> > So why would some requests take a lot of CPU time only on
>> > some occasions where as work efficiently most of the times? Could you
>> > share
>> > some tippers for resolving this issue.
>>
>> If the app sits idle it will be unloaded from the app severs.  As I
>> understand, apps may be more aggressively unloaded during times when
>> the overall traffic to app engine itself is high.  What you are
>> describing sounds like this could be the issue.
>>
>> Look in your apps info log for messages like:
>>   This request caused a new process to be started for your
>> application, and thus caused your application code to be loaded for
>> the first time. This request may thus take longer and use more CPU
>> than a typical request for your application.
>>
>>
>>
>>
>>
>> >     The application is not a very high traffic one because of its
>> > nature.
>> > However after receiving high amount of load for almost two hours it went
>> > down. Also it has performed very well with more traffic in the past. So
>> > I am
>> > not sure it could be the Cold Start.
>>
>> This is almost the definition of the 'cold start' problem:  it does
>> well under load, but once there is a drop in traffic you get
>> performance issues.
>>
>>
>>
>> > Thanks and Regards,
>> > Anupam M.
>> >
>> >
>> >
>> >
>> > On Wed, Apr 28, 2010 at 9:31 AM, Robert Kluin <robert.kl...@gmail.com>
>> > wrote:
>> >>
>> >> Anupam,
>> >>  Are you saying that you have other clients (customers) running the
>> >> same code on different deployments, or are you saying you have loaded
>> >> this app more heavily while running the current code?  When you say
>> >> the log shows latency issues I assume you mean the requests are taking
>> >> a lot of CPU time?
>> >>
>> >> It sounds like the app is not very high traffic.  Could this be the
>> >> cold start issue?  If you hit the site a lot (once every couple
>> >> seconds) does it respond OK?
>> >>
>> >>
>> >> Robert
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >> On Tue, Apr 27, 2010 at 11:35 PM, WeShine Tech
>> >> <intelltest.ad...@gmail.com> wrote:
>> >> > I did look into the problem and have been suggested that it could be
>> >> > due
>> >> > to
>> >> > latency issues. Please could you guide me through as to how to fix
>> >> > this.
>> >> > I
>> >> > have used the same code with more number of clients before but never
>> >> > faced a
>> >> > problem like this.
>> >> > The logs also show latency issues. And I did run the older version of
>> >> > my
>> >> > application using the appspot url. The older version performed just
>> >> > fine.
>> >> > However I did not try running the application using the
>> >> > "appname.appspot.com" url.
>> >> >
>> >> >
>> >> > On Tue, Apr 27, 2010 at 11:44 PM, Robert Kluin
>> >> > <robert.kl...@gmail.com>
>> >> > wrote:
>> >> >>
>> >> >> Were there any actual exceptions in the app's log?
>> >> >>
>> >> >> Did you see the requests in the request log?
>> >> >>
>> >> >> If you were using a custom domain, could you access the site
>> >> >> directly
>> >> >> at the 'appname'.appspot.com url?
>> >> >>
>> >> >> Robert
>> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >> >> On Mon, Apr 26, 2010 at 9:52 AM, WeShine Tech
>> >> >> <intelltest.ad...@gmail.com> wrote:
>> >> >> > Hello,
>> >> >> >        I have an application which requires resources just on some
>> >> >> > particular days. However today my application actually failed at
>> >> >> > my
>> >> >> > clients site. The application logs do read some high CPU usage for
>> >> >> > some of the url but that is it. It would completely stop
>> >> >> > responding
>> >> >> > at
>> >> >> > times for all and any requests. Please suggest me some work around
>> >> >> > for
>> >> >> > this problem. I have started my billing and have allowed a large
>> >> >> > number of resources to be consumed per day. The consumption shown
>> >> >> > in
>> >> >> > the admin console is as low as 1% of what has been allocated.
>> >> >> >
>> >> >> > Do let me know if there is any more information required to be
>> >> >> > shared
>> >> >> > from my side. But the problem is extremely critical and needs to
>> >> >> > be
>> >> >> > fixed as soon as possible.
>> >> >> >
>> >> >> > Any help is appreciated.
>> >> >> >
>> >> >> > Thanks and Regards,
>> >> >> > Anupam M.
>> >> >> >
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