Hi,
Our app (id=mavencharts) was down last night from 8:04PM (Pacific
time) to 8:51PM, this is almost 1 hour. We just got error 500 trying
to load the home page (google.appengine.runtime.DeadlineExceededError
and also the warning saying.. "After handling this request..." which
is also error code 500). According to appstats, our app makes 7
queries to datastore to load the home and it usually loads within
300ms. When memcache is available the home page makes just 1 query to
datastore.
We use GAE Django-helper with django 1.1
Since last september the 13th, system is unreliable and we are really
worried because things are not getting better.
Google engineers tell us they know there is a problem but nothing
more. If Google think this situation is going to last, it would be
great to tell us, so that we can consider moving to another cloud
system, rather than just wait.
Thanks
On 9 oct, 23:13, Robert Lancer <robert.lan...@gmail.com> wrote:
> I experienced the same problem for a few minutes on this past
> Thursday, unfortunately it was during a sales pitch. I wish Google
> would let us buy our way into a more reliable uptime, some apps need
> to be up no mater what, while others can tolerate sporadic errors.
>
> On Oct 9, 2:13 pm, Zarko <eladza...@gmail.com> wrote:
>
> > We see elevation in 500 requests ("Request was aborted after waiting
> > too long to attempt to service your request. This may happen
> > sporadically when the App Engine serving cluster is under unexpectedly
> > high or uneven load. If you see this message frequently, please
> > contact the App Engine team.")
> > today also...
>
> > On Oct 9, 7:55 pm, John Gardner <hux...@gmail.com> wrote:
>
> > > After exercising the site a while, it's smoothed out. It seems like
> > > the 500 errors were from trying to spin up new instances. The site
> > > was completely idle before visitors arrived and the 500 storm started.
>
> > > It seems like reserved instances is a *critical* feature. There's no
> > > way we can leave beta when the first impression a user gets of our
> > > site is a 500 page. We have billing enabled, but all the quota in the
> > > world doesn't help if the user sees an error page and walks away...
>
> > > -John
>
> > > On Oct 9, 12:30 pm, John Gardner <hux...@gmail.com> wrote:
>
> > > > We're getting constant DeadlineExceededErrors on our production site
> > > > this morning.
>
> > > > Our app ID is cxiongame. I'm unable to log in; the login request runs
> > > > into the deadline, when this is ordinarily completed in less than 1
> > > > second.
>
> > > > -John
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