Yesterday I was quite alarmed by the same issue. I have been very carefully
refactoring my social web application for efficiency and yesterday my logs
lit up red. I'm making heavy use of tasks & ajax and all my requests are now
fine grained so as to limit their resource load. I am using all the 'tricks'
I've learned about how to maximize use of the datastore so as to limit cpu
cycles and speed up data store operations. There is little more I can do to
lighten my application and if yesterday is any indication of the future this
doesn't bode well for my application on App Engine.

I sincerely hope that the Team of Googlers, a fine bunch I might add, are
addressing these issues in earnest. I'd hate to have to give up on the
platform at this point as I've invested so much time & energy. Everyone who
has previewed my app - i-emote - loves it and are urging me forward to a
version 1 release but now I fear that I might be forced to rethink App
Engine as a viable platform for my type of application. I hope you guys
prove me wrong.

Jeff

On Sun, Oct 10, 2010 at 7:17 AM, Carlos Ble <[email protected]> wrote:

> Hi,
> Our app (id=mavencharts) was down last night from 8:04PM (Pacific
> time) to 8:51PM, this is almost 1 hour. We just got error 500 trying
> to load the home page (google.appengine.runtime.DeadlineExceededError
> and also the warning saying.. "After handling this request..." which
> is also error code 500). According to appstats, our app makes 7
> queries to datastore to load the home and it usually loads within
> 300ms. When memcache is available the home page makes just 1 query to
> datastore.
> We use GAE Django-helper with django 1.1
>
> Since last september the 13th, system is unreliable and we are really
> worried because things are not getting better.
> Google engineers tell us they know there is a problem but nothing
> more. If Google think this situation is going to last, it would be
> great to tell us, so that we can consider moving to another cloud
> system, rather than just wait.
>
> Thanks
>
>
> On 9 oct, 23:13, Robert Lancer <[email protected]> wrote:
> > I experienced the same problem for a few minutes on this past
> > Thursday, unfortunately it was during a sales pitch. I wish Google
> > would let us buy our way into a more reliable uptime, some apps need
> > to be up no mater what, while others can tolerate sporadic errors.
> >
> > On Oct 9, 2:13 pm, Zarko <[email protected]> wrote:
> >
> > > We see elevation in 500 requests ("Request was aborted after waiting
> > > too long to attempt to service your request. This may happen
> > > sporadically when the App Engine serving cluster is under unexpectedly
> > > high or uneven load. If you see this message frequently, please
> > > contact the App Engine team.")
> > > today also...
> >
> > > On Oct 9, 7:55 pm, John Gardner <[email protected]> wrote:
> >
> > > > After exercising the site a while, it's smoothed out.  It seems like
> > > > the 500 errors were from trying to spin up new instances.  The site
> > > > was completely idle before visitors arrived and the 500 storm
> started.
> >
> > > > It seems like reserved instances is a *critical* feature.  There's no
> > > > way we can leave beta when the first impression a user gets of our
> > > > site is a 500 page.  We have billing enabled, but all the quota in
> the
> > > > world doesn't help if the user sees an error page and walks away...
> >
> > > > -John
> >
> > > > On Oct 9, 12:30 pm, John Gardner <[email protected]> wrote:
> >
> > > > > We're getting constant DeadlineExceededErrors on our production
> site
> > > > > this morning.
> >
> > > > > Our app ID is cxiongame.  I'm unable to log in; the login request
> runs
> > > > > into the deadline, when this is ordinarily completed in less than 1
> > > > > second.
> >
> > > > > -John
>
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-- 
Jeff

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