Hi Eric,
  I also feel your pain.  I have an app I've been running since 2008.
The app has experienced issues when the datastore was screwing up, but
was otherwise quite stable.   I've never had major issues with DDEs or
the 10 second timeouts (RPC failed to return a response...), unit a
week ago.  Now I am getting constant issues.  The app is fluctuating
between excellent performance and total usability;  and, of course,
the status page says everything is green (not even a spike).

  I've spoken with a few other people running large apps on app
engine.  Tim is right;  there are apparently "bad spots" in the
cluster.  Sounds both you and I have found our way into one of those.
I've tried pushing new versions with no success too.  I have other
apps that are running great.

  If possible, download your logs and put together a spreadsheet
showing the difference in your apps performance and submit a
production issue.  Maybe that will get you some attention a little
quicker.



Robert







On Mon, Nov 22, 2010 at 07:16, esilver <ericsilverb...@gmail.com> wrote:
> Sorry, I'm just very frustrated at this point. My app has been down
> for the past 12 hours  I would consider myself a major App Engine
> customer (>$1k/mo) , so I'm quite familiar with this platform. At this
> point, I'm seeing constant datastore timeouts and download errors (I
> had to move major parts of my index off of app engine and retrieve
> data via urlfetching of a database hosted on EC2). As I've mentioned
> before on this forum, I can accept downtime, but there's no evidence
> of this on the status page, and it's not clear who to contact to
> resolve this issue other than file a bug that may or may not be
> investigated. I'm at a loss about what to do. I just tried pushing a
> new version, no luck.
>
> On Nov 22, 2:58 am, Tim Hoffman <zutes...@gmail.com> wrote:
>> What sort of error are you getting in your logs ?
>>
>> I have half a dozen apps running all without any issues.  You may be
>> stuck in a bad patch of
>> hardware or you could have a broken instance, that isn't getting
>> recycled.
>>
>> I don't agree with your general statement about fitness or
>> reliability. Yes appengine has its bad patches
>> but 99% of the time its great.
>>
>> T
>>
>> On Nov 22, 2:26 pm, esilver <ericsilverb...@gmail.com> wrote:
>>
>>
>>
>>
>>
>>
>>
>> > App engine status has reported AOK the whole time. This is ridiculous.
>> > This platform is grossly unreliable. This is unfit for web
>> > applications of any size or scale. At least be honest 
>> > onhttp://code.google.com/status/appengine
>
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