Do you have an application ID? Can you explain the downtime? Is your
app serving 500s, are service RPCs not running, etc?

--
Ikai Lan
Developer Programs Engineer, Google App Engine
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On Mon, Nov 22, 2010 at 4:16 AM, esilver <ericsilverb...@gmail.com> wrote:
> Sorry, I'm just very frustrated at this point. My app has been down
> for the past 12 hours  I would consider myself a major App Engine
> customer (>$1k/mo) , so I'm quite familiar with this platform. At this
> point, I'm seeing constant datastore timeouts and download errors (I
> had to move major parts of my index off of app engine and retrieve
> data via urlfetching of a database hosted on EC2). As I've mentioned
> before on this forum, I can accept downtime, but there's no evidence
> of this on the status page, and it's not clear who to contact to
> resolve this issue other than file a bug that may or may not be
> investigated. I'm at a loss about what to do. I just tried pushing a
> new version, no luck.
>
> On Nov 22, 2:58 am, Tim Hoffman <zutes...@gmail.com> wrote:
>> What sort of error are you getting in your logs ?
>>
>> I have half a dozen apps running all without any issues.  You may be
>> stuck in a bad patch of
>> hardware or you could have a broken instance, that isn't getting
>> recycled.
>>
>> I don't agree with your general statement about fitness or
>> reliability. Yes appengine has its bad patches
>> but 99% of the time its great.
>>
>> T
>>
>> On Nov 22, 2:26 pm, esilver <ericsilverb...@gmail.com> wrote:
>>
>>
>>
>>
>>
>>
>>
>> > App engine status has reported AOK the whole time. This is ridiculous.
>> > This platform is grossly unreliable. This is unfit for web
>> > applications of any size or scale. At least be honest 
>> > onhttp://code.google.com/status/appengine
>
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