I'm working with him off-list to resolve the issue. In general, it's important to remember that as application developers, you are responsible for the content that is posted to your application. If objectionable content is reported that violates the terms of service, someone from our team will usually email the developers. We expect a response within 48 business hours. In most (99.99%) of cases, we will not disable applications before notifying developers. We ask people requesting takedowns for proof or, in cases of copyright violations, to follow the DMCA takedown procedures as documented for all Google properties.
The type of situations where we'd take down a site while notifying a developer at the same time would be, for instance, a site that hosts a worm or exploits end user computer vulnerabilities. -- Ikai Lan Developer Programs Engineer, Google App Engine Blogger: http://googleappengine.blogspot.com Reddit: http://www.reddit.com/r/appengine Twitter: http://twitter.com/app_engine On Mon, Dec 20, 2010 at 12:18 PM, Maxim Veksler <ma...@vekslers.org> wrote: > +1 > > > On Mon, Dec 20, 2010 at 10:10 PM, Joshua Smith > <joshuaesm...@charter.net>wrote: > >> Thanks for posting this to the list. His story was disconcerting, and >> it's good to hear that he didn't respond to your emails. >> >> -Joshua >> >> On Dec 20, 2010, at 2:18 PM, Ikai Lan (Google) wrote: >> >> Hi, >> >> I sent you an email a week requesting a response. Please check your inbox >> for emails from me addressed to the billing administrator of your >> application (vrypan@). Because you didn't respond, I was forced to >> disable your application. >> >> Your application is in violation of our terms of service because it is >> being targeted by spammers to shorten spam URLs. If we are reported >> instances of these, we will contact the developers to: >> >> 1. Remove the content >> 2. Take aggressive measures to prevent spamming of their service >> >> Our terms of service dictate that you are responsible for policing the >> content of your application. If you are in violation, we will first notify >> you and work with you before disabling your application. However, if we do >> not receive a response, we will go ahead and disable the application. >> >> Please work with me off mailing list to resolve the issue. >> >> -- >> Ikai Lan >> Developer Programs Engineer, Google App Engine >> Blogger: http://googleappengine.blogspot.com >> Reddit: http://www.reddit.com/r/appengine >> Twitter: http://twitter.com/app_engine >> >> >> >> On Sun, Dec 19, 2010 at 1:32 PM, Jorge Guberte <jorgegube...@gmail.com>wrote: >> >>> If that's the case, then the app i'm developing will be shut for sure, >>> because it extends the Google Contacts platform, making use of the API >>> Google provides. >>> Makes no sense, right? >>> >>> 2010/12/19 Philip <philip.mates...@driggle.com> >>> >>> There is no way that the app was disabled because Google fears >>>> competition. I'm currently developing a google news like service on >>>> app engine and I got access to the matcher api and prediction api >>>> without any problems even though I have told explicitly that I am >>>> doing this. I also got always help from Googlers like Ikai in the IRC >>>> channel. >>>> >>>> Besides, I'm pretty sure that it would be *highly* risky for Google to >>>> disable apps that are competing with their own services. They would >>>> abuse their online monopoly and this could result in astronomically >>>> huge judicial punishment. >>>> >>>> On Dec 18, 8:56 am, Nickolas Daskalou <n...@daskalou.com> wrote: >>>> > It may have been disabled because it competes with Google's URL >>>> > shortening offering (http://goo.gl/). >>>> > >>>> > Nick >>>> > >>>> > On 18/12/2010, at 1:21 PM, vrypan <vry...@gmail.com> wrote: >>>> > >>>> > >>>> > >>>> > >>>> > >>>> > >>>> > >>>> > > Hi. I've been running my URL shortener, urlborg.com, on appengine >>>> > > since 2008. Suddenly, yesterday, the app was marked as DISABLED by >>>> > > google, and no one can access it. How do I get in contact with >>>> > > someone that can explain what's going on? I feel really bad for the >>>> >>>> > > users that relied on my service. >>>> > >>>> > > I really, really like AppEngine, I mean, if you are offering a >>>> > > hosting environment, and people are paying for it, you can't just >>>> > > switch off an account, without a warning, or a notice or >>>> something... >>>> > >>>> > > Panayotis >>>> > > -- >>>> > > You received this message because you are subscribed to the Google >>>> > > Groups "Google App Engine" group. >>>> > > To post to this group, send email to google- >>>> > > appeng...@googlegroups.com. >>>> > > To unsubscribe from this group, send email to >>>> google-appengine+unsubscr...@googlegroups.com<google-appengine%2bunsubscr...@googlegroups.com> >>>> > > . >>>> > > For more options, visit this group athttp:// >>>> groups.google.com/group/google-appengine?hl=en >>>> > > . >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "Google App Engine" group. >>>> To post to this group, send email to google-appeng...@googlegroups.com. >>>> To unsubscribe from this group, send email to >>>> google-appengine+unsubscr...@googlegroups.com<google-appengine%2bunsubscr...@googlegroups.com> >>>> . >>>> For more options, visit this group at >>>> http://groups.google.com/group/google-appengine?hl=en. >>>> >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "Google App Engine" group. >>> To post to this group, send email to google-appeng...@googlegroups.com. >>> To unsubscribe from this group, send email to >>> google-appengine+unsubscr...@googlegroups.com<google-appengine%2bunsubscr...@googlegroups.com> >>> . >>> For more options, visit this group at >>> http://groups.google.com/group/google-appengine?hl=en. >>> >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Google App Engine" group. >> To post to this group, send email to google-appeng...@googlegroups.com. >> To unsubscribe from this group, send email to >> google-appengine+unsubscr...@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/google-appengine?hl=en. >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Google App Engine" group. >> To post to this group, send email to google-appeng...@googlegroups.com. >> To unsubscribe from this group, send email to >> google-appengine+unsubscr...@googlegroups.com<google-appengine%2bunsubscr...@googlegroups.com> >> . >> For more options, visit this group at >> http://groups.google.com/group/google-appengine?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To post to this group, send email to google-appeng...@googlegroups.com. > To unsubscribe from this group, send email to > google-appengine+unsubscr...@googlegroups.com<google-appengine%2bunsubscr...@googlegroups.com> > . > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to google-appeng...@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
