On Tue, Dec 21, 2010 at 3:32 PM, Darien Caldwell
<darien.caldw...@gmail.com>wrote:

> I don't think you understood what he was saying. Google support sent
> him an email about their impending takedown with spam links in the
> body of the email, resulting in the official Google email being caught
> in spam filters and not being delivered.
>

Yup!

>
> That definitely *is* something the support team should avoid doing in
> the future.
>
>
> On Dec 21, 3:01 am, Jeff Schwartz <jefftschwa...@gmail.com> wrote:
> > Hi
> >
> > Respectfully, I don't really think it is nor should it be the
> responsibility
> > of the support team. It should be, I believe, the responsibility of every
> > AppEngine developer to ensure that their application adheres to the TOS
> > because that is what we agreed to out of choice when we signed up.
> >
>

But the following is certainly still valid and might save him some grief in
the future:


> > Perhaps you can add some logic into your application that would allow
> those
> > who spot potential spam to report it and that then would allow you to
> take
> > some action.
> >
> > Jeff
> >
> >
> >
> >
> >
> >
> >
> > On Tue, Dec 21, 2010 at 2:12 AM, vrypan <vry...@gmail.com> wrote:
> > > OK, mystery solved.
> >
> > > Ikai's emails contained the links that were used by spammers, and
> > > GMail treated them as... spam :-) This is something that the support
> > > team might have in mind for the future...
> >
> > > P.
> >
> > > On Dec 21, 7:53 am, vrypan <vry...@gmail.com> wrote:
> > > > Ikai, thanks for stepping in, but I still can't find any emails from
> > > > you in my inbox.
> > > > Could you please resend whatever you have send me? (BTW, I just
> > > > received an order receipt from AppEngine, so I'm sure I'm checking
> the
> > > > right email)
> >
> > > > Thank you,
> >
> > > > Panayotis.
> >
> > > > On Dec 20, 11:08 pm, "Ikai Lan (Google)" 
> > > > <ikai.l+gro...@google.com<ikai.l%2bgro...@google.com>
> <ikai.l%2bgro...@google.com <ikai.l%252bgro...@google.com>>
> >
> > > > wrote:
> >
> > > > > I'm working with him off-list to resolve the issue.
> >
> > > > > In general, it's important to remember that as application
> developers,
> > > you
> > > > > are responsible for the content that is posted to your application.
> If
> > > > > objectionable content is reported that violates the terms of
> service,
> > > > > someone from our team will usually email the developers. We expect
> a
> > > > > response within 48 business hours. In most (99.99%) of cases, we
> will
> > > not
> > > > > disable applications before notifying developers. We ask people
> > > requesting
> > > > > takedowns for proof or, in cases of copyright violations, to follow
> the
> > > DMCA
> > > > > takedown procedures as documented for all Google properties.
> >
> > > > > The type of situations where we'd take down a site while notifying
> a
> > > > > developer at the same time would be, for instance, a site that
> hosts a
> > > worm
> > > > > or exploits end user computer vulnerabilities.
> >
> > > > > --
> > > > > Ikai Lan
> > > > > Developer Programs Engineer, Google App Engine
> > > > > Blogger:http://googleappengine.blogspot.com
> > > > > Reddit:http://www.reddit.com/r/appengine
> > > > > Twitter:http://twitter.com/app_engine
> >
> > > > > On Mon, Dec 20, 2010 at 12:18 PM, Maxim Veksler <
> ma...@vekslers.org>
> > > wrote:
> > > > > > +1
> >
> > > > > > On Mon, Dec 20, 2010 at 10:10 PM, Joshua Smith <
> > > joshuaesm...@charter.net>wrote:
> >
> > > > > >> Thanks for posting this to the list.  His story was
> disconcerting,
> > > and
> > > > > >> it's good to hear that he didn't respond to your emails.
> >
> > > > > >> -Joshua
> >
> > > > > >> On Dec 20, 2010, at 2:18 PM, Ikai Lan (Google) wrote:
> >
> > > > > >> Hi,
> >
> > > > > >> I sent you an email a week requesting a response. Please check
> your
> > > inbox
> > > > > >> for emails from me addressed to the billing administrator of
> your
> > > > > >> application (vrypan@). Because you didn't respond, I was forced
> to
> > > > > >> disable your application.
> >
> > > > > >> Your application is in violation of our terms of service because
> it
> > > is
> > > > > >> being targeted by spammers to shorten spam URLs. If we are
> reported
> > > > > >> instances of these, we will contact the developers to:
> >
> > > > > >> 1. Remove the content
> > > > > >> 2. Take aggressive measures to prevent spamming of their service
> >
> > > > > >> Our terms of service dictate that you are responsible for
> policing
> > > the
> > > > > >> content of your application. If you are in violation, we will
> first
> > > notify
> > > > > >> you and work with you before disabling your application.
> However, if
> > > we do
> > > > > >> not receive a response, we will go ahead and disable the
> > > application.
> >
> > > > > >> Please work with me off mailing list to resolve the issue.
> >
> > > > > >> --
> > > > > >> Ikai Lan
> > > > > >> Developer Programs Engineer, Google App Engine
> > > > > >> Blogger:http://googleappengine.blogspot.com
> > > > > >> Reddit:http://www.reddit.com/r/appengine
> > > > > >> Twitter:http://twitter.com/app_engine
> >
> > > > > >> On Sun, Dec 19, 2010 at 1:32 PM, Jorge Guberte <
> > > jorgegube...@gmail.com>wrote:
> >
> > > > > >>> If that's the case, then the app i'm developing will be shut
> for
> > > sure,
> > > > > >>> because it extends the Google Contacts platform, making use of
> the
> > > API
> > > > > >>> Google provides.
> > > > > >>> Makes no sense, right?
> >
> > > > > >>> 2010/12/19 Philip <philip.mates...@driggle.com>
> >
> > > > > >>> There is no way that the app was disabled because Google fears
> > > > > >>>> competition. I'm currently developing a google news like
> service
> > > on
> > > > > >>>> app engine and I got access to the matcher api and prediction
> api
> > > > > >>>> without any problems even though I have told explicitly that I
> am
> > > > > >>>> doing this. I also got always help from Googlers like Ikai in
> the
> > > IRC
> > > > > >>>> channel.
> >
> > > > > >>>> Besides, I'm pretty sure that it would be *highly* risky for
> > > Google to
> > > > > >>>> disable apps that are competing with their own services. They
> > > would
> > > > > >>>> abuse their online monopoly and this could result in
> > > astronomically
> > > > > >>>> huge judicial punishment.
> >
> > > > > >>>> On Dec 18, 8:56 am, Nickolas Daskalou <n...@daskalou.com>
> wrote:
> > > > > >>>> > It may have been disabled because it competes with Google's
> URL
> > > > > >>>> > shortening offering (http://goo.gl/).
> >
> > > > > >>>> > Nick
> >
> > > > > >>>> > On 18/12/2010, at 1:21 PM, vrypan <vry...@gmail.com> wrote:
> >
> > > > > >>>> > > Hi. I've been running my URL shortener, urlborg.com, on
> > > appengine
> > > > > >>>> > > since 2008. Suddenly, yesterday, the app was marked as
> > > DISABLED by
> > > > > >>>> > > google, and no one can access it. How do I get in contact
> with
> > > > > >>>> > > someone that can explain what's going on? I feel really
> bad
> > > for the
> >
> > > > > >>>> > > users that relied on my service.
> >
> > > > > >>>> > > I really, really like AppEngine, I mean, if you are
> offering a
> > > > > >>>> > > hosting environment, and people are paying for it, you
> can't
> > > just
> > > > > >>>> > > switch off an account, without a warning, or a notice or
> > > > > >>>> something...
> >
> > > > > >>>> > > Panayotis
> > > > > >>>> > > --
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-- 
*Jeff Schwartz*

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