Success! After two months of increasing pressure on Xtra (Yahoo's agent in NZ) I finally added a notice to my application that detected Yahoo email addresses, and told those users they would not receive their booking confirmations and why. I also suggested they switch to an email service that works, with instructions for Gmail. I informed Xtra of this, and told them I'd go to the media with this if it wasn't resolved by Monday.
And just like that, a wee email from Yahoo arrived saying that the issue had been resolved. No details, and no apology of course. I know we bitch about Google's customer service occasionally, but my experience with Yahoo is FAR worse. Automated responses that take no account of what you wrote to them, and blank refusals to help or even explain why they won't. So the lesson I've learned is to escalate FAST. I'm sure if I'd made my threats earlier, the issue would have been fixed earlier. It's a pain to have to do all the work, but better to get the problem fixed sooner rather than later. Finally, anyone else who was blocked now unblocked? The headers for my test messages previously showed the IP address flagged, but now they don't - maybe they've taken appengine's IP addresses out of the blacklist. Cheers! Greg. -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
