I'm pretty sure I'm not the only one who's now considering whether going live with an app on GAE is a bad idea.
On 7 April 2012 11:36, Kwame <iweg...@gmail.com> wrote: > I'm having the exact same problem now, only for me it's been 2 days, and > still not able to edit my billing settings! Also I'm not able to edit my > Application settings, so now my app has Max idle settings set to the > maximum and Min Pending latency set to the minimum - both of these settings > are now causing the app to spin up instances like a runaway train!!!!! My > quoto is being used up in minutes and my bill keeps climbing. I've written > to google via he link in billing settings, and I've posted on google groups > and stack overflow. How does one get help? This is a production app with > customers. This is absolutely no good. I feel very frustrated !!!!!!! > > > > > On Friday, April 6, 2012 4:30:02 PM UTC-4, doright wrote: >> >> well, developments. Soon after I made this post (co-incidence ? I dunno) >> my billing status changed and I was able to update my budget. So am now >> still waiting for it to take effect, which I know can take a while to >> filter through to my actual app. (Why?) >> >> This is a showstopper as far as I'm concerned. Ridiculous when you >> consider the complexity of the infrastructure involved that it comes down >> to 2 simple things: >> - time to process my payment (already registered, still valid credit card) >> - someone from Google Support to at least communicate with me and say, >> we're working on it.. >> >> hmmm. >> >> On Fri, Apr 6, 2012 at 10:18 PM, Jeff Schnitzer <j...@infohazard.org>wrote: >> >>> Something must be broken. I've been sitting at "Activating Billing" >>> state for over an hour. >>> >>> Jeff >>> >>> On Fri, Apr 6, 2012 at 4:15 PM, Stefano Ciccarelli >>> <sciccare...@gmail.com> wrote: >>> > I had billing settings locked for the same reason for 2 days. >>> > >>> > -- >>> > Stefano Ciccarelli >>> > Sent with Sparrow >>> > >>> > On Friday 6 April 2012 at 22:03, doright wrote: >>> > >>> > My app has been down for over 3 hours now. Its a production app, with >>> > paying customers. At least it did have paying customers 3 hours ago... >>> > >>> > Okay, so I've exceeded my quotas, just increase my budgets right? >>> Wrong - >>> > it won't let me, saying: >>> > "A charge has been issued to the billing administrator. (You will be >>> able to >>> > make changes to your budget settings again once the outstanding >>> payment is >>> > processed.) " >>> > >>> > So I'm stuck, it won't let me make any changes even though I have a >>> valid >>> > VISA card registered, ready and waiting. There has never been a >>> problem >>> > with the card, and its still valid. >>> > >>> > So, I send a mail to "Please contact us >>> > at >>> > appengine_updated_pricing@**google.com<appengine_updated_pric...@google.com> >>> > if >>> you have questions or issues >>> > regarding billing.". No answer for 3 hours and counting. I raised an >>> issue >>> > about it, still no answer. Finally I'm posting here, having reached a >>> final >>> > dead end. >>> > >>> > There are so many ironies here its almost funny. I exceeded my quotas >>> > because I was experiencing lots of problems with high latencies and >>> warmup >>> > requests taking too long. Some of my customers had expressed concern >>> that >>> > the system couldn't handle the load. >>> > Second irony is due to the high latencies experienced, some customers >>> had >>> > started to question if Google was a "noddy" platform and couldn't >>> scale. I >>> > of course went to great lengths to discuss that I'd in fact chosen this >>> > platform due to its robustness and scalability. And then its down for >>> over >>> > 3 hours due to a billing bug. >>> > >>> > I agree I should have anticipated the quotas actually being exceeded, >>> but >>> > given that I missed that moment I would have hoped the situation would >>> have >>> > been recoverable in less than 3 hours! Beware ALL. >>> > >>> > If there is someone out there who can help, please tell me how I get >>> the app >>> > running again ASAP. >>> > >>> > many thanks. >>> > >>> > -- >>> > You received this message because you are subscribed to the Google >>> Groups >>> > "Google App Engine" group. >>> > To view this discussion on the web visit >>> > https://groups.google.com/d/**msg/google-appengine/-/q3sc-**jbv7PgJ<https://groups.google.com/d/msg/google-appengine/-/q3sc-jbv7PgJ> >>> . >>> > To post to this group, send email to google-appengine@googlegroups.** >>> com <google-appengine@googlegroups.com>. >>> > To unsubscribe from this group, send email to >>> > google-appengine+unsubscribe@**googlegroups.com<google-appengine%2bunsubscr...@googlegroups.com> >>> . >>> > For more options, visit this group at >>> > http://groups.google.com/**group/google-appengine?hl=en<http://groups.google.com/group/google-appengine?hl=en> >>> . >>> > >>> > >>> > -- >>> > You received this message because you are subscribed to the Google >>> Groups >>> > "Google App Engine" group. >>> > To post to this group, send email to google-appengine@googlegroups.** >>> com <google-appengine@googlegroups.com>. >>> > To unsubscribe from this group, send email to >>> > google-appengine+unsubscribe@**googlegroups.com<google-appengine%2bunsubscr...@googlegroups.com> >>> . >>> > For more options, visit this group at >>> > http://groups.google.com/**group/google-appengine?hl=en<http://groups.google.com/group/google-appengine?hl=en> >>> . >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Google App Engine" group. >>> To post to this group, send email to >>> google-appengine@googlegroups.**com<google-appengine@googlegroups.com> >>> . >>> To unsubscribe from this group, send email to >>> google-appengine+unsubscribe@**googlegroups.com<google-appengine%2bunsubscr...@googlegroups.com> >>> . >>> For more options, visit this group at http://groups.google.com/** >>> group/google-appengine?hl=en<http://groups.google.com/group/google-appengine?hl=en> >>> . >>> >>> >> -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To view this discussion on the web visit > https://groups.google.com/d/msg/google-appengine/-/s0kgn5ktPbEJ. > > To post to this group, send email to google-appengine@googlegroups.com. > To unsubscribe from this group, send email to > google-appengine+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. 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