Hi Per,

I have informed this issue to the engineering team. Thanks for the report.
Anyway, it seems that now the error stopped. Can you confirm?

-- Takashi



On Thu, Oct 4, 2012 at 7:34 PM, Takashi Matsuo <tmat...@google.com> wrote:

>
> Hi Per,
>
> I couldn't find the logs because I searched for 'Error' severity. Sorry
> about that. Now I can see your warning logs, escalating it to the
> engineering team.
>
> If you want to have a tracker ID, please use our issue tracker at:
> http://code.google.com/p/googleappengine/issues/list
>
> As you say, the 'Report production issue' feature in the admin console
> lacks a tracking feature, so we're re-thinking about this tool.
>
> -- Takashi
>
>
> On Thu, Oct 4, 2012 at 6:41 PM, Per <per.fragem...@gmail.com> wrote:
>
>>
>> Hi Takashi,
>>
>> Here is the last request of one of these spikes, just search backwards
>> from there.
>>
>> 59.167.133.100 - - [03/Oct/2012:16:56:02 -0700] "GET / HTTP/1.1" 500 0 
>> "http://small-improvements.com/"; "Mozilla/5.0
>>
>> (Macintosh; Intel Mac OS X 10_6_7) AppleWebKit/537.4 (KHTML, like Gecko) 
>> Chrome/22.0.1229.79 Safari/537.4"
>> "www.small-improvements.com" ms=2463 cpu_ms=2210 exit_code=103 
>> instance=00c61b117ca2c5dd4a6002dd13f39c6296da66 
>> <https://appengine.google.com/instances?app_id=s%7Esmall-improvements-hrd&version_id=1.362133182361985490&key=00c61b117ca2c5dd4a6002dd13f39c6296da66#00c61b117ca2c5dd4a6002dd13f39c6296da66>
>>
>>
>> Also, you have my application ID ("small-improvements-hrd"), and I gave
>> you the general time. The log file is full of these errors, as you can see
>> from the screenshot spikes. I have no idea why you wouldn't be able to find
>> these? Does your search tool really yield "no errors"?  Then it must be
>> fundamentally broken. If I run a search I get hundreds of stacktraces.
>>
>> Of course I also raised a production error too, which has the exact time.
>> I would have sent you a bug tracker ID for my production issue, if your bug
>> tracker had such a thing. Every support system I've worked with in the past
>> 10 years sends IDs in an email receipt. Yours does not. It seems to be GAE
>> policy to keep customers in the dark, and this makes it a lot harder to
>> tell you about issues -- but you do have my application ID and my name, so
>> it shouldn't be hard to retrieve it that way either.
>>
>> Cheers,
>> Per
>>
>>
>>
>>
>>
>> On Thursday, October 4, 2012 9:22:39 AM UTC+2, Takashi Matsuo (Google)
>> wrote:
>>
>>> Hi Per,
>>>
>>> Sorry, but I'm not able to locate the log you pasted. Can you confirm
>>> the actual time(or time period) of the occurrence?
>>> Do you still see the issue? If yes, can you file a production issue on
>>> our issue tracker with more details?
>>>
>>> -- Takashi
>>>
>>>
>>> On Thu, Oct 4, 2012 at 5:07 AM, Per <per.fr...@gmail.com> wrote:
>>>
>>>>
>>>> <https://lh4.googleusercontent.com/-CQmIN9Qm_cY/UGyaOGMP9iI/AAAAAAAAAEU/zeYKUS7dxkc/s1600/Dashboard+-+Small+Improvements-1.jpg>
>>>>
>>>>
>>>> I only realised after posting the other thread (about the response time 
>>>> increase) that we're actually encountering hundreds and hundreds of 
>>>> database errors.
>>>>
>>>> As always, the log file doesn't tell me anything. It's the generic 
>>>> DATASTORE_V3.Get() all over. We didn't make any deployment, we didnd't 
>>>> change any code recently, the load pattern
>>>>
>>>>
>>>> didn't change, and there is no common trend either. The errors occur for 
>>>> an hour or so, strike everywhere (dozens of different clients are 
>>>> affected) and then the problem disappears
>>>> for a few hours.
>>>>
>>>> Here's the stacktrace again (from about 90 minutes ago):
>>>>
>>>>
>>>> https://www.small-**improvements.com/dashboard 
>>>> <https://www.small-improvements.com/dashboard>
>>>> javax.servlet.**ServletException: 
>>>> com.google.apphosting.api.**ApiProxy$ArgumentException: An error occurred 
>>>> parsing (locally or remotely) the arguments to DATASTORE_V3.Get().
>>>>    at 
>>>> com.google.apphosting.runtime.**jetty.AppVersionHandlerMap.**handle(AppVersionHandlerMap.**java:268)
>>>>    at 
>>>> org.mortbay.jetty.handler.**HandlerWrapper.handle(**HandlerWrapper.java:152)
>>>>    at org.mortbay.jetty.Server.**handle(Server.java:326)
>>>>    at 
>>>> org.mortbay.jetty.**HttpConnection.handleRequest(**HttpConnection.java:542)
>>>>    at 
>>>> org.mortbay.jetty.**HttpConnection$RequestHandler.**headerComplete(HttpConnection.**java:923)
>>>>    at 
>>>> com.google.apphosting.runtime.**jetty.RpcRequestParser.**parseAvailable(**RpcRequestParser.java:76)
>>>>    at org.mortbay.jetty.**HttpConnection.handle(**HttpConnection.java:404)
>>>>    at 
>>>> com.google.apphosting.runtime.**jetty.**JettyServletEngineAdapter.**serviceRequest(**JettyServletEngineAdapter.**java:146)
>>>>    at 
>>>> com.google.apphosting.runtime.**JavaRuntime$RequestRunnable.**run(JavaRuntime.java:447)
>>>>    at 
>>>> com.google.tracing.**TraceContext$**TraceContextRunnable.**runInContext(TraceContext.**java:452)
>>>>    at 
>>>> com.google.tracing.**TraceContext$**TraceContextRunnable$1.run(**TraceContext.java:459)
>>>>    at 
>>>> com.google.tracing.**TraceContext.runInContext(**TraceContext.java:701)
>>>>    at 
>>>> com.google.tracing.**TraceContext$**AbstractTraceContextCallback.**runInInheritedContextNoUnref(**TraceContext.java:336)
>>>>    at 
>>>> com.google.tracing.**TraceContext$**AbstractTraceContextCallback.**runInInheritedContext(**TraceContext.java:328)
>>>>    at 
>>>> com.google.tracing.**TraceContext$**TraceContextRunnable.run(**TraceContext.java:456)
>>>>    at 
>>>> com.google.apphosting.runtime.**ThreadGroupPool$PoolEntry.run(**ThreadGroupPool.java:251)
>>>>    at java.lang.Thread.run(Thread.**java:679)
>>>> Caused by: com.google.apphosting.api.**ApiProxy$ArgumentException: An 
>>>> error occurred parsing (locally or remotely) the arguments to 
>>>> DATASTORE_V3.Get().
>>>>    at 
>>>> com.google.apphosting.runtime.**ApiProxyImpl$AsyncApiFuture.**success(ApiProxyImpl.java:464)
>>>>    at 
>>>> com.google.apphosting.runtime.**ApiProxyImpl$AsyncApiFuture.**success(ApiProxyImpl.java:392)
>>>>    at 
>>>> com.google.net.rpc3.client.**RpcStub$RpcCallbackDispatcher$**1.runInContext(RpcStub.java:**781)
>>>>    at 
>>>> com.google.tracing.**TraceContext$**TraceContextRunnable$1.run(**TraceContext.java:459)
>>>>    at 
>>>> com.google.tracing.**TraceContext.runInContext(**TraceContext.java:701)
>>>>    at 
>>>> com.google.tracing.**TraceContext$**AbstractTraceContextCallback.**runInInheritedContextNoUnref(**TraceContext.java:336)
>>>>    at 
>>>> com.google.tracing.**TraceContext$**AbstractTraceContextCallback.**runInInheritedContext(**TraceContext.java:328)
>>>>    at 
>>>> com.google.tracing.**TraceContext$**TraceContextRunnable.run(**TraceContext.java:456)
>>>>    at 
>>>> com.google.net.rpc3.client.**RpcStub$RpcCallbackDispatcher.**rpcFinished(RpcStub.java:823)
>>>>    at 
>>>> com.google.net.rpc3.client.**RpcStub$RpcCallbackDispatcher.**success(RpcStub.java:808)
>>>>    at 
>>>> com.google.net.rpc3.impl.**client.**RpcClientInternalContext.**runCallbacks(**RpcClientInternalContext.java:**893)
>>>>    at 
>>>> com.google.net.rpc3.impl.**client.**RpcClientInternalContext.**finishRpcAndNotifyApp(**RpcClientInternalContext.java:**798)
>>>>    at 
>>>> com.google.net.rpc3.impl.**client.RpcNetChannel.**afterFinishingActiveRpc(**RpcNetChannel.java:1063)
>>>>    at 
>>>> com.google.net.rpc3.impl.**client.RpcNetChannel.**finishRpc(RpcNetChannel.java:**911)
>>>>    at 
>>>> com.google.net.rpc3.impl.**client.RpcNetChannel.**handleResponse(RpcNetChannel.**java:2265)
>>>>    at 
>>>> com.google.net.rpc3.impl.**client.RpcNetChannel.**messageReceived(RpcNetChannel.**java:2068)
>>>>    at 
>>>> com.google.net.rpc3.impl.**client.RpcNetChannel.access$**2000(RpcNetChannel.java:143)
>>>>    at 
>>>> com.google.net.rpc3.impl.**client.RpcNetChannel$**TransportCallback.**receivedMessage(RpcNetChannel.**java:3127)
>>>>    at 
>>>> com.google.net.rpc3.impl.**client.**RpcChannelTransportData$**TransportCallback.**receivedMessage(**RpcChannelTransportData.java:**599)
>>>>    at 
>>>> com.google.net.rpc3.impl.wire.**RpcBaseTransport.**receivedMessage(**RpcBaseTransport.java:417)
>>>>    at 
>>>> com.google.apphosting.runtime.**udrpc.UdrpcTransport$**ClientAdapter.receivedMessage(**UdrpcTransport.java:424)
>>>>    at 
>>>> com.google.apphosting.runtime.**udrpc.UdrpcTransport.**dispatchPacket(UdrpcTransport.**java:265)
>>>>    at 
>>>> com.google.apphosting.runtime.**udrpc.UdrpcTransport.**readPackets(UdrpcTransport.**java:217)
>>>>    at 
>>>> com.google.apphosting.runtime.**udrpc.UdrpcTransport$1.run(**UdrpcTransport.java:81)
>>>>    at 
>>>> com.google.net.eventmanager.**AbstractFutureTask$Sync.**innerRun(AbstractFutureTask.**java:260)
>>>>    at 
>>>> com.google.net.eventmanager.**AbstractFutureTask.run(**AbstractFutureTask.java:121)
>>>>    at 
>>>> com.google.net.eventmanager.**EventManagerImpl.runTask(**EventManagerImpl.java:578)
>>>>    at 
>>>> com.google.net.eventmanager.**EventManagerImpl.**internalRunWorkerLoop(**EventManagerImpl.java:1002)
>>>>    at 
>>>> com.google.net.eventmanager.**EventManagerImpl.**runWorkerLoop(**EventManagerImpl.java:884)
>>>>    at 
>>>> com.google.net.eventmanager.**WorkerThreadInfo.**runWorkerLoop(**WorkerThreadInfo.java:136)
>>>>    at 
>>>> com.google.net.eventmanager.**EventManagerImpl$WorkerThread.**run(EventManagerImpl.java:**1855)
>>>>
>>>>
>>>> And this is the error spike distribution today:
>>>>
>>>>
>>>>  
>>>> <https://lh4.googleusercontent.com/-CQmIN9Qm_cY/UGyaOGMP9iI/AAAAAAAAAEU/zeYKUS7dxkc/s1600/Dashboard+-+Small+Improvements-1.jpg>
>>>>
>>>>
>>>>
>>>> I find it very frustrating that GAE is so inconsistent. We had severe 
>>>> issues two months ago and had to reimburse several clients for downtimes 
>>>> caused by very similar problems. Then it was fine for 2 months,
>>>> and just when I go on vacation, it breaks down again. Anything I can do on 
>>>> my end?
>>>>
>>>>
>>>>
>>>> Cheers,
>>>> Per
>>>>
>>>>
>>>>
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>>>> .
>>>>
>>>
>>>
>>>
>>> --
>>> Takashi Matsuo | Developers Advocate | tma...@google.com
>>>
>>>   --
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>
>
>
> --
> Takashi Matsuo | Developers Advocate | tmat...@google.com
>
>


-- 
Takashi Matsuo | Developers Advocate | tmat...@google.com

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