strange, why this is forbidden in the first place? On Friday, January 18, 2013 3:49:38 PM UTC+8, Marc Heinken wrote: > > I'm currently working on a CRM and help desk application where I wanted to > add a dial button to easily call back customers by phone (PSTN). > > Now paragraph 4.3(f) of the Terms of Service is forbidding to: > > (f) use the Service to operate or enable any telecommunications service or > in connection with any Application that allows End Users to place calls to > or to receive calls from any public switched telephone network; > > The dial button would just trigger an XHR call to the PBX that sets up the > call between the user's and the customer's phones. The phone call does not > touch appengine at all. > > So would that dial button still be in violation of the Terms of Service? >
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