I was also surprised and thankful for Alexis's honesty. The fact that no 
one ever heard about this is interesting.

I tried to prevent my brain from calculating a what-if scenario. but 
couldn't. however I see that 50% of my current instance bill is less than 
500$'s, what a relief :)



On Monday, February 4, 2013 5:07:43 PM UTC+2, Michael Hermus wrote:
>
> Thanks for the insight!
>
> I am very surprised to hear about the discounted instance pricing; that is 
> a HUGE benefit that I would think Google would want to advertise; perhaps 
> they have not decided if it will be a permanent feature of Premier?
>
> On Monday, February 4, 2013 4:03:44 AM UTC-5, Alexis wrote:
>>
>> With a Premier account all our apps instances benefit from the reduced 
>> pricing ($0.05/hour) as if they were reserved ones. That was a good 
>> surprise for us (as we did not see it mentioned anywhere) and we actually 
>> made savings switching to Premier while no longer having to perform this 
>> annoying optimization with reserved instances.
>> Premier also allowed us to pay our bills later (monthly invoice), which 
>> is great when you encounter growth and need more time for the money to come 
>> in (delays with Ad providers payments etc.).
>>
>> About the support, you can issue tickets with a priority. Depending on 
>> the priority we set, we use to have an answer within 10 minutes to 24 
>> hours. Then the quality of the support we received so far highly depended 
>> on who would deal with our tickets (we always have had our tickets resolved 
>> but sometimes the support guy is more efficient and gives more insights).
>>
>

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