I’m with Karl that stack overflow is a terrible approach to customer support.
Here’s a clue: Look around google and see how other groups provide direct support to users. Any of them using SO? Nope. If you are going to choose one to copy, choose Chromium. By far the best user support experiences I’ve ever had with google have been with Chromium. The developers read the forums and they fix things and they help find workarounds. -Joshua > On Apr 16, 2015, at 5:50 PM, Katie Ball (Google Cloud Support) > <kmrichard...@google.com> wrote: > > Hi Karl, > > You've taken some extra time and extra care to put this feedback together -- > thank you! It's incredibly helpful; this is exactly what we need in order to > better serve our users and the cloud computing community. > > I've already taken your feedback to the appropriate team members to start > improving things as suggested in your post. > > Is there anything that you are currently struggling with? If there is, we'd > like to offer our help as a thank you. > > To our GCP community members: do you have any additional feedback you'd like > to send our way? Any +1's to Karl's points? We'd love to hear from you! > > Thanks again, > Katie > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to google-appengine+unsubscr...@googlegroups.com > <mailto:google-appengine+unsubscr...@googlegroups.com>. > To post to this group, send email to google-appengine@googlegroups.com > <mailto:google-appengine@googlegroups.com>. > Visit this group at http://groups.google.com/group/google-appengine > <http://groups.google.com/group/google-appengine>. > To view this discussion on the web visit > https://groups.google.com/d/msgid/google-appengine/9bf4066c-1634-4d35-9b20-2e1f102b79e1%40googlegroups.com > > <https://groups.google.com/d/msgid/google-appengine/9bf4066c-1634-4d35-9b20-2e1f102b79e1%40googlegroups.com?utm_medium=email&utm_source=footer>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. To view this discussion on the web visit https://groups.google.com/d/msgid/google-appengine/F2A91D7A-A9B9-4863-A574-2D00CC700EB2%40gmail.com. For more options, visit https://groups.google.com/d/optout.
