Thanks Nick! On Thursday, March 31, 2016 at 6:32:52 PM UTC-4, Nick (Cloud Platform Support) wrote: > > Hey Rob, > > I understand your concerns about reliability. I'll do my best to assure > you that this is not a regular or expected occurrence. Spam detection > filters will have false positives, but the rate here was not normal and > corresponded to a hiccup in upgrading our systems. It's generally > recommended to test any email campaigns on a known receiver before sending > them to ensure they won't be caught in a filter. If you notice a message > bouncing which should not, as this thread reinforced, the best thing is to > immediately get in contact with us via the Public Issue Tracker > <https://code.google.com/p/googleappengine/issues/list> and we can take a > look at the message and ensure it clears. Stronger guarantees and minimal > spam filtering are part of SendGrid's sales pitch as a service > <http://news.sys-con.com/node/3733790>, and it does very well in these > areas, this is why it's recommended. > > I hope that this has balanced out any perception of risk and clarified the > question of choices. Feel free to reply if you have any further questions. > > Sincerely, > > Nick > Cloud Platform Community Support > > On Monday, March 28, 2016 at 11:24:45 AM UTC-4, Rob Williams wrote: >> >> Hi Nick, >> >> From your link: >> >> "Using SendGrid *can* improve your deliverability and provide >> transparency into what actually happens to those emails your app sends." >> That's the extent of the recommendation? >> >> Reading the docs - there's nothing super compelling to try SendGrid. The >> App Engine Mail API is fully featured and fully documented. If people have >> followed this documentation and internal changes are going to cripple their >> apps - this really needs to be made clearer... >> >> Thanks. >> >> >> >> On Thursday, March 24, 2016 at 7:22:08 PM UTC-4, Nick (Cloud Platform >> Support) wrote: >>> >>> Hey All, >>> >>> As some post-mortem analysis as requeset by Gert: >>> >>> These issues just happened to be fixed by a change made to the way the >>> mail filters determined what was spam and what wasn't. Some points to note: >>> >>> There is no guarantee it won't happen in the future and GAE doesn't >>> provide insight into dropped messages for the most part. >>> >>> The best advice we can really give is to move to Sendgrid if you have a >>> higher standard requirement for programmatic email sending, and this is >>> recommended in the documentation. Sendgrid has SLAs and other stuff >>> surrounding mail delivery which put it above the Mail API, which is >>> recommended for admin mail and other light tasks. It also gives users more >>> visibility into what's actually going on with the mail than the Mail API >>> [1]. >>> >>> [1] https://cloud.google.com/appengine/docs/php/mail/sendgrid >>> >>> Cheers! >>> >>> Nick >>> Cloud Platform Community Support >>> >>> On Wednesday, March 23, 2016 at 9:35:40 PM UTC-4, Gert wrote: >>>> >>>> For me it's working thanks, can we have a explanation please what went >>>> wrong? >>>> >>>> On Thursday, March 24, 2016 at 12:25:37 AM UTC+1, Nick (Cloud Platform >>>> Support) wrote: >>>>> >>>>> This issue appears to have been resolved. If anybody is still >>>>> experiencing the issue, feel free to post in the linked PIT thread and / >>>>> or >>>>> here and we can look into your specific case. >>>>> >>>>> Cheers! >>>>> >>>>> Nick >>>>> Cloud Platform Community Support >>>>> >>>>> On Wednesday, March 16, 2016 at 12:42:24 PM UTC-4, Nick (Cloud >>>>> Platform Support) wrote: >>>>>> >>>>>> Hey All, >>>>>> >>>>>> Thanks for your reports. We're noticing that there are more than a >>>>>> normal number of reporters on this issue and we're looking into it with >>>>>> a >>>>>> high priority. Feel free to post the specific details of your case in a >>>>>> self-contained comment on the thread linked above (now public again) and >>>>>> we'll take it into account. If, after the resolution of this issue, >>>>>> yours >>>>>> turns out to be slightly different, or persists, feel free to post an >>>>>> entirely separate thread. We'll be, as always, actively monitoring the >>>>>> new >>>>>> threads and will respond quickly with questions or progress updates. >>>>>> >>>>>> On Tuesday, March 15, 2016 at 11:49:36 AM UTC-4, Rob Williams wrote: >>>>>>> >>>>>>> Sounds like it's happening to a big number of sites. >>>>>>> >>>>>>> I wonder how many people it's happening to that just haven't noticed >>>>>>> it yet... >>>>>>> >>>>>>> On Tuesday, March 15, 2016 at 7:23:35 AM UTC-4, Gert wrote: >>>>>>>> >>>>>>>> https://code.google.com/p/googleappengine/issues/detail?id=12819 >>>>>>>> >>>>>>>> Can this be a higher priority please then medium. Not be able to >>>>>>>> send confirmation mails is critical to my app >>>>>>>> >>>>>>>> On Friday, March 11, 2016 at 1:59:56 AM UTC+1, Nick (Cloud Platform >>>>>>>> Support) wrote: >>>>>>>>> >>>>>>>>> Hey Mark, >>>>>>>>> >>>>>>>>> We continue to look into this issue. The best thing to do would be >>>>>>>>> to create a Public Issue Tracker thread with your specific >>>>>>>>> information so >>>>>>>>> that we can have a focused and clear context in which to track your >>>>>>>>> issue, >>>>>>>>> which might be different or overlapping (we don't know from this >>>>>>>>> point). We >>>>>>>>> monitor the Public Issue Tracker every day, so not to worry, we'll be >>>>>>>>> in >>>>>>>>> contact quickly after your posting. >>>>>>>>> >>>>>>>>> On Thursday, March 10, 2016 at 8:15:46 AM UTC-5, Marek Dusek wrote: >>>>>>>>>> >>>>>>>>>> Hello, >>>>>>>>>> >>>>>>>>>> may I ask how you solved the issue (as the link is no longer >>>>>>>>>> valid and the ticket ID disappeared from the public ticket listing)? >>>>>>>>>> >>>>>>>>>> We are facing similar issue on our GAE application - emails >>>>>>>>>> suddenly (within last days) stopped being delivered, although no >>>>>>>>>> change was >>>>>>>>>> made to the settings or code (and the mail quota in dev console is >>>>>>>>>> being >>>>>>>>>> updated properly). >>>>>>>>>> >>>>>>>>>> I believe there are similar posts on SO without any conclusion. >>>>>>>>>> >>>>>>>>>> Thank you, >>>>>>>>>> Marek Dusek >>>>>>>>>> >>>>>>>>>> On Friday, March 4, 2016 at 9:58:57 PM UTC+1, Nick (Cloud >>>>>>>>>> Platform Support) wrote: >>>>>>>>>>> >>>>>>>>>>> Hey Rob, >>>>>>>>>>> >>>>>>>>>>> Thanks for the link, and for posting in the right place :) We'll >>>>>>>>>>> be active on that thread shortly. >>>>>>>>>>> >>>>>>>>>>> On Friday, March 4, 2016 at 10:56:02 AM UTC-5, Rob Williams >>>>>>>>>>> wrote: >>>>>>>>>>>> >>>>>>>>>>>> Hi Nick, >>>>>>>>>>>> >>>>>>>>>>>> I've created >>>>>>>>>>>> https://code.google.com/p/googleappengine/issues/detail?id=12786 >>>>>>>>>>>> >>>>>>>>>>>> Thanks. >>>>>>>>>>>> >>>>>>>>>>>> On Thursday, March 3, 2016 at 6:38:11 PM UTC-5, Nick (Cloud >>>>>>>>>>>> Platform Support) wrote: >>>>>>>>>>>>> >>>>>>>>>>>>> Hey Rob, >>>>>>>>>>>>> >>>>>>>>>>>>> The best way to get us to look at a potential issue is to make >>>>>>>>>>>>> a report in the Public Issue Tracker >>>>>>>>>>>>> <https://code.google.com/p/googleappengine/issues/list>. Feel >>>>>>>>>>>>> free to do so, with as much technical information as possible, >>>>>>>>>>>>> and you'll >>>>>>>>>>>>> find that the responses are quick and the issue will make >>>>>>>>>>>>> progress. Posting >>>>>>>>>>>>> in a forum meant for general discussion (such as this one) is far >>>>>>>>>>>>> less >>>>>>>>>>>>> likely to find its way to people who can help. >>>>>>>>>>>>> >>>>>>>>>>>>> Best wishes, >>>>>>>>>>>>> >>>>>>>>>>>>> Nick >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> On Wednesday, March 2, 2016 at 12:49:42 PM UTC-5, Rob Williams >>>>>>>>>>>>> wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>> Hi, >>>>>>>>>>>>>> >>>>>>>>>>>>>> I've seen the same since yesterday, 1-March-2015. Existing >>>>>>>>>>>>>> code queues mails to not send too fast. Test case has a small >>>>>>>>>>>>>> number of >>>>>>>>>>>>>> receivers. >>>>>>>>>>>>>> >>>>>>>>>>>>>> Have found that: >>>>>>>>>>>>>> >>>>>>>>>>>>>> - Logs indicate mail was sent >>>>>>>>>>>>>> - Quota is updated to show mail being sent >>>>>>>>>>>>>> - Only a small random subset of the sent mails are >>>>>>>>>>>>>> received by remote hosts >>>>>>>>>>>>>> - Have tested with multiple receiving domains >>>>>>>>>>>>>> - Emails are not in junk folders >>>>>>>>>>>>>> - The few emails that are delivered arrive instantly >>>>>>>>>>>>>> - No bounce backs have been delivered >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> Several people are seeing similar behaviour on stack >>>>>>>>>>>>>> overflow. >>>>>>>>>>>>>> http://stackoverflow.com/questions/35727054/google-app-engine-python-mail-sent-but-not-received >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> http://stackoverflow.com/questions/35737937/sending-email-stopped-working-using-anythingtestapp-appspotmail-com >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> Is email transmission broken? Is email being radically queued? >>>>>>>>>>>>>> >>>>>>>>>>>>>> Thanks! >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> On Tuesday, March 1, 2016 at 6:14:20 PM UTC-5, Petr Balogh >>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Hello, >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> I've met problem in my application.. problem is that I >>>>>>>>>>>>>>> cannot send email.. or behaviour seems weird.. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> First time I've got email.. but after that haven't.. if app >>>>>>>>>>>>>>> was running day, maybe two it started sending email.. but after >>>>>>>>>>>>>>> I sent some >>>>>>>>>>>>>>> changes to app, it stopped sending mails again.. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> I tried create different testing page but doesn't work :( : >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> from google.appengine.api import mail >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> import webapp2 >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> [code] >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> class emailTest(webapp2.RequestHandler): >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> def get(self): >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> message = mail.EmailMessage( >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> sender="noreply < >>>>>>>>>>>>>>> nor...@id-of-app.appspotmail.com>", >>>>>>>>>>>>>>> subject="Testing email" >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> ) >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> message.to = "My Name <m...@email.com>" >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> message.body = """ >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Dear Albert: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Your example.com account has been approved. You >>>>>>>>>>>>>>> can now visit >>>>>>>>>>>>>>> http://www.example.com/ and sign in using your >>>>>>>>>>>>>>> Google Account to >>>>>>>>>>>>>>> access new features. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Please let us know if you have any questions. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> The example.com Team >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> """ >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> message.send() >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> self.response.out.write(message.body) >>>>>>>>>>>>>>> [code] >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> it is almost same as in doc: >>>>>>>>>>>>>>> https://cloud.google.com/appengine/docs/python/mail/sendingmail >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Any idea what I am doing wrong? I have still free version >>>>>>>>>>>>>>> of app and can see in quota that sent email value is increasing >>>>>>>>>>>>>>> if I send >>>>>>>>>>>>>>> email. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Thanks >>>>>>>>>>>>>>> ~ >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> ~ >>>>>>>>>>>>>>> >>>>>>>>>>>>>>
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