I am pretty sure I was able to do this no problem a few months ago, but I'm
about to go live with 2000 users now that I need this working for.
My situation:
* 2000 staff will continue to use our in-house Groupwise email with domain
@rdale.org
* All staff will be provisioned as users under apps.rdale.org (our Google
Apps for Edu domain)
* Students will eventually get provisioned under the same apps.rdale.org
domain (some with email, some with none)
(All staff/students under one domain and particular apps turned on/off
based on Orgs and the users divided between them)
* For almost all staff, they will be in a "Staff" Org with Email turned off
* A domain alias for apps.rdale.org
When I provision staff, I first create the users, then provision a
forwarding rule (ex. Novell user User_Name will be provisioned a forwarding
email to [email protected]).
There are no errors creating users or moving them into orgs, but as many
other's have posted, I'm getting a status 500 error, error code 1000,
reason: unknown error, reason: internal server error.
According to the API forwardto rules, the email has to 1) belong to the same
domain, 2) belong to a subdomain of the same domain or 3) belong to a domain
alias configured as part of the same google apps account.
Ok, so I then created a domain alias "rdale.org" and verified it using TXT
in my external DNS, that's alll good. However, I am not going to configure
MX records which would blow up our internal @rdale.org email.
Then I tried provisioning again, and same error.
Correct me if I'm wrong, but should this not have worked now?
I have to have this working. There is no way I can have the staff have a
second email and even just log in and set this forwarding rule themselves.
Everything tested prior works perfect for what we need without email access
for staff. Please help!
This is all using Google Apps Manager (GAM).
Thanks,
Dan
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