Hi Dan, It looks like you are doing everything correctly and setting forwarding from [email protected] to [email protected] should work since you setup the latter as alias for the former. To exclude bugs in third-party tools such as GAM, can you please perform the same test using cURL (http://curl.haxx.se/) and following the instructions at http://code.google.com/googleapps/domain/email_settings/developers_guide_protocol.html ?
Basically, you have first to request an authentication token by sending a request as the following: curl https://www.google.com/accounts/ClientLogin --request POST -d Email= [email protected] -d Passwd=YOURPASSWORD -d accountType=HOSTED -d service=apps Then copy the Auth token in the response and use it in the Email Forwarding update request: curl --silent --data "@forwarding.xml" --request PUT --header "Content-Type: application/atom+xml" --header "Authorization: GoogleLogin auth=YOURTOKEN " https://apps-apis.google.com/a/feeds/emailsettings/2.0/apps.rdale.org/XXX/forwarding " where the content of forwarding.xml is like: <?xml version="1.0" encoding="utf-8"?> <atom:entry xmlns:atom="http://www.w3.org/2005/Atom" xmlns:apps=" http://schemas.google.com/apps/2006"> <apps:property name="enable" value="true" /> <apps:property name="forwardTo" value="[email protected]" /> <apps:property name="action" value="KEEP" /> </atom:entry> Please perform this new test and let us know if you manage to setup forwarding. Thanks Claudio On Mon, Mar 28, 2011 at 4:06 PM, Dan Agosto <[email protected]>wrote: > I am pretty sure I was able to do this no problem a few months ago, but I'm > about to go live with 2000 users now that I need this working for. > > My situation: > * 2000 staff will continue to use our in-house Groupwise email with domain > @rdale.org > * All staff will be provisioned as users under apps.rdale.org (our Google > Apps for Edu domain) > * Students will eventually get provisioned under the same > apps.rdale.orgdomain (some with email, some with none) > (All staff/students under one domain and particular apps turned on/off > based on Orgs and the users divided between them) > * For almost all staff, they will be in a "Staff" Org with Email turned off > * A domain alias for apps.rdale.org > > When I provision staff, I first create the users, then provision a > forwarding rule (ex. Novell user User_Name will be provisioned a forwarding > email to [email protected]). > > There are no errors creating users or moving them into orgs, but as many > other's have posted, I'm getting a status 500 error, error code 1000, > reason: unknown error, reason: internal server error. > > According to the API forwardto rules, the email has to 1) belong to the > same domain, 2) belong to a subdomain of the same domain or 3) belong to a > domain alias configured as part of the same google apps account. > > Ok, so I then created a domain alias "rdale.org" and verified it using TXT > in my external DNS, that's alll good. However, I am not going to configure > MX records which would blow up our internal @rdale.org email. > > Then I tried provisioning again, and same error. > > Correct me if I'm wrong, but should this not have worked now? > > I have to have this working. There is no way I can have the staff have a > second email and even just log in and set this forwarding rule themselves. > Everything tested prior works perfect for what we need without email access > for staff. Please help! > > This is all using Google Apps Manager (GAM). > > Thanks, > Dan > > -- > You received this message because you are subscribed to the Google Groups > "Google Apps Domain Information and Management APIs" group. > To post to this group, send email to > [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/google-apps-mgmt-apis?hl=en. > -- You received this message because you are subscribed to the Google Groups "Google Apps Domain Information and Management APIs" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-apps-mgmt-apis?hl=en.
