If you are still experiencing a problem with regaining cpanel access, I
would recommend trying one of the third party cpanel replacements {like
gPanel}, which will let you provide any valid administrator account to
install the app, and then use the product to reset your admin email account.
Provided the admin user supplied has permission to act on the domain of
your original account, you can get past the cpanel lockout by resetting your
password with a different tool.
Generally speaking, the primary apps account domain {elearnernetwork.com?}
always has permission to modify the accounts on subdomains
{juancarloszayas.com?}. I know that with gpanel you will have to manually
associate the subdomains you want to use with the application. You can
search "google marketplace gpanel" to get an install for the app.
If you are managing 500 student accounts, you may also find a lot of
unrelated use in the marketplace cpanel replacements, but barring direct
customer support from google, a third party tool like gpanel is the best /
only way to reset your password without cpanel lock out getting in the way.
In the future, I recommend you have a "master admin account" which you will
never use or change except to have valid credentials to login to your domain
and recover your data.
--
You received this message because you are subscribed to the Google Groups
"Google Apps Domain Information and Management APIs" group.
To view this discussion on the web visit
https://groups.google.com/d/msg/google-apps-mgmt-apis/-/GI8KlBSwvxMJ.
To post to this group, send email to [email protected].
To unsubscribe from this group, send email to
[email protected].
For more options, visit this group at
http://groups.google.com/group/google-apps-mgmt-apis?hl=en.
