Thanks Alexandre and Mally. At the start let me acknowledge that you are not part of Google, so this is not addressed to you, but to someone, anyone in Google who might be paying attention. I also realize "this is not the place", but there does not seem to be any place for such an issue. So "Hail Mary":
The delegated account is is the "recommended solution" that left us gobsmacked. The lawyer in question is understandably very nervous about leaving a chain of delegated accounts as he reaches the 25GB limit in each one. As one simple example -- what happens to conversations (negotiations) if he starts a new account? Some of these negotiations extend over a decade. The "Google Apps Management" team need to beef up Google's mail archiving functions. This is a real-world need that Google already has the resources in place to meet (and has clients who are willing to pay), but hasn't connected the dots. I refer, of course, to Google Drive, with 16TB of storage on offer, side-by-side with Google Apps mail limited to 25GB. Someone needs to do some design and coding! I have lots of lawyers using solutions like zimbra (and exchange) for whom I can't, in good conscience, recommend google apps because of this particular (and particularly myopic) oversight (leaving aside the confidentiality concerns). This particular lawyer, being a specialist and not part of a big firm, stopped maintaining his own imap server a couple of years ago for the benefits of greater accessibility (and google's search function). Google has him hooked with the search function for a while longer, but as we get to the next 25 GB limit, you can bet he'll be seriously considering a move back to his own server, probably a co-lo zimbra solution. Especially if the "delegate account" solution proves at all awkward. I estimate Google have about 18-20 months to get a decent email archiving function working (or increase the 25GB limit), or lose this particular client. And lose any chance of recruiting other large-scale email users from my base of clients. d. On Sat, Oct 20, 2012 at 7:03 AM, Alexandre Jacquet < [email protected]> wrote: > The solution recommended in this case is to rename the account to _back or > _old create a new, and delegate to the user, if you want you could also > migrate a small percentage, it is not the best solution however it is the > workaround offered. > > Other solution it is, like Mally said, a 3rd party tool. > > > Alexandre Jacquet > <http://certification.googleapps.com/Home/overview>*[image: Inline image > 1]* > > Nubis Partners - *Nice 2 Cloud U* > [email protected] > Deployment & Operations > > > > > On Wed, Oct 17, 2012 at 4:30 AM, Mally Mclane <[email protected]> wrote: > >> Derek >> >> I sympathise with you, we are moving to Google as a University (some >> 10,000 users) and we will hit this limit at some point. We can't even, as >> an EDU, buy extra storage and manage it centrally for apps like drive. >> >> Unfortunately though, this forum is for help on Google APIs, it is >> unlikely you will get help here for your problem. >> >> I believe there are 3rd party apps in the Apps Marketplace that can help >> someway to what you want, you may find mileage looking there. >> >> Mally >> On Oct 17, 2012 12:47 AM, "DerekShaw" <[email protected]> wrote: >> >>> One of my clients, a lawyer, recently ran into the 25 GB limit on >>> Gmail. To say we were gobsmacked to find out that google doesn't want to >>> keep his business is to understate the case dramatically. >>> >>> He needs his email archive searchable and in one place. He's quite >>> happy to pay for the storage. What's not acceptable is the cartoonish >>> "workaround" of turning his existing account into an archive account and >>> carrying on with a new account. Especially when he has unused space in >>> google drive. >>> >>> He is not interested in the (apparently) current options of "archiving" >>> incoming and outgoing messages. He wants to put is older message into a >>> (searchable, this is google) archive. He'd be happy to move 98% of his >>> mail to google drive and live with a smaller gmail account. >>> >>> this is, sadly, not available to him. >>> >>> And please don't suggest stripping the attachments from the emails and >>> putting them in the gdrive. We went through that with Eudora, and the most >>> loyal of my clients gave up on that 18 years ago. >>> >>> Local storage/archiving is not an option. This is truly a cloud user, >>> and we can't make it work. >>> >>> If there is a way available, or there is going to be a way available, >>> please let us know. >>> >>> The alternative is what drove us to google in the first place -- >>> managing his own collaboration server. >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Google Apps Domain Information and Management APIs" group. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msg/google-apps-mgmt-apis/-/6bdrCEVr9bAJ. >>> To post to this group, send email to >>> [email protected]. >>> To unsubscribe from this group, send email to >>> [email protected]. >>> For more options, visit this group at >>> http://groups.google.com/group/google-apps-mgmt-apis?hl=en. >>> >> -- >> You received this message because you are subscribed to the Google Groups >> "Google Apps Domain Information and Management APIs" group. >> To post to this group, send email to >> [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/google-apps-mgmt-apis?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "Google Apps Domain Information and Management APIs" group. > To post to this group, send email to > [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/google-apps-mgmt-apis?hl=en. > -- You received this message because you are subscribed to the Google Groups "Google Apps Domain Information and Management APIs" group. 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