On Oct 25, 2010, at 19:47:09, Leandro de Oliveira wrote:
> I'm thinking of just a library that is able to draw notifications without 
> much customization, no skin support, no application registration, just enough 
> for dropbox to show information that it wants. The user would be able to 
> download Growl as it's today to customize dropbox notifications if he wants.

Yes. This is exactly what has been proposed before.

>> We now see anything that makes it harder for users to turn off or remove 
>> Growl (or Growl functionality) as an invitation to even more angry email.
> I think Growl is supposed to implement something that Mac OS [X] does not by 
> itself but is useful to users, if so, then Growl functionality would not be 
> something that caused angry emails. End users would have to make some effort 
> (look in the dropbox forums for example) to know that the app uses Growl and 
> that he can customize notifications if he wants to and the blame for not 
> being able to turn off notifications would be put on dropbox since now it's 
> the one drawing notifications because Growl is not even installed, and that's 
> the right thing to do because Growl cannot and shouldn't make the decision 
> about showing or not notifications on behalf of dropbox. Makes sense?

Yeah.

There are still a couple of problems with this, mainly in the area of workload.

First, we'd have to implement it. Splitting out a mini-Growl into a framework 
that preferably could be embedded in multiple applications without them 
stepping on each others' notifications on the screen (so they'd have to 
co-ordinate positioning in a distributed fashion) is non-trivial.

Then, once it's implemented and in use, it would complicate the 
troubleshooting. If we get a user who's angry about notification bubbles they 
can't seem to turn off, we have to figure out whether it's Dropbox (or 
whatever) having installed/persistently re-installing Growl *or* Dropbox (or 
whatever) displaying its own self-hosted Growl notifications.

Conversely, it's quite possible that some users would come to believe that 
Growl is installed on their system when it's really an application displaying 
the notifications itself using its embedded Growl Lite. As I mentioned, this 
would get us more angry email—something along the lines of “How can I be seeing 
Growl notifications if you claim I don't have Growl installed?!”, only with 
more swearing in it.

The simplest way, for us and for users, is for us to keep doing what we're 
doing: Maintain Growl as a stand-alone product that serves as a central 
notification-display facility when installed and is unavailable when not.

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