Sure I understand, but consider the App Store comments are a very important input for regular users like me.
For example I decided to upgrade to Lion after reading so many complaints on the forums, waiting a long time, and then I read a detailed comment of a user on the App Store explaining what to do to avoid all the issues, so I took my chance and follow his advice (repair authorizations before / upgrade / don't do anything and repair again) and oh boy I was happy to have this advice because the first 10 mn after the upgrade was just a nightmare (nothing was working fine) and all went miraculously well after the new authorization repair : Apple didn't help me at all to take the secure way for this upgrade, there so many forum threads of people furious after the upgrade and no clear solution, I wouldn't have done it without this precise comment. So maybe you should consider spending some time to answer the App Store comments (at least "read the mailing list we solve all your issues !"), this is your *first* public window to the world ! Jerome Le lundi 22 octobre 2012 05:39:30 UTC+2, Christopher Forsythe a écrit : > > Keep in mind that there is no way for us to reply to reviews to try to > help the people complaining about things, even things they are very > confused about. Some people will rate you a 1 star if you aren't perfect, > etc etc. > > However, when we reply saying something is fixed, it's probably a good > idea to listen on our end. :) > > -- > Chris Forsythe > @The_Tick <http://twitter.com/The_Tick> > > On Saturday, October 20, 2012 at 1:39 AM, Jérôme Cadet wrote: > > Thanks for the answer, but the comments I can read on App Store are not > really convincing for v2 : issues at install, growl not recognizing apps... > with an average of 3 stars "only", pretty disappointing. > > Maybe I'm gonna wait some time and let my 1.4 freeze from time to time in > the meantime... or there are effective solutions for all these comments ? > > Jerome > > > Le vendredi 19 octobre 2012 18:06:55 UTC+2, Daniel Siemer a écrit : > > Growl 2.0 is out on the app store, and fixes a number of issues, > including the CPU spike/crash. Please upgrade (its a free update for > people who have already bought Growl) and see if this still occurs for > you (it shouldn't, but if it does, please let us know). > > On Oct 18, 5:03 pm, Jérôme Cadet <[email protected]> wrote: > > Hi all > > > > my growl is dying on a regular basis, it's eating a lot of CPU on a > > continuous time, I realize it when I come back home (let's say 1/2 a CPU > > load), and the icon is not responding, if I try to open the menu it > crashes. > > > > I open it again, all seems ok. > > > > And then it happens again 2/3 days later. > > > > 10.7.5 / latest growl version > > > > Am I the only one ? > > > > Thanks > > Jerome > > > > Growl crash.rtf > > 55KViewDownload > > -- > You received this message because you are subscribed to the Google Groups > "Growl Discuss" group. > To view this discussion on the web visit > https://groups.google.com/d/msg/growldiscuss/-/RwBcqmIkhmQJ. > To post to this group, send email to [email protected]<javascript:> > . > To unsubscribe from this group, send email to > [email protected] <javascript:>. > For more options, visit this group at > http://groups.google.com/group/growldiscuss?hl=en. > > > -- You received this message because you are subscribed to the Google Groups "Growl Discuss" group. To view this discussion on the web visit https://groups.google.com/d/msg/growldiscuss/-/XRAufzHZihAJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/growldiscuss?hl=en.
