Hi Everyone, I had similar problems as Chip is reporting with the Sony headset I bought in July to use with the BookSense. However, recently, my husband bought the iLuve I202 Bluetooth headphones for me as a Christmas present, and they perform quite a bit better. They are a clip-on design with a wire to connect them together, as opposed to an over-the-head design, and they work with my cell phone and other stereo devices. They even come with a dongle transmitter with a 3.5 mm connector to plug into a standard headphone jack.
Having the dongle has allowed me to compare the BookSense's internal Bluetooth connection's performance with the dongle connected to the BookSense's headphone jack, using the same pair of headphones. I notice a bit less delay with the dongle and somewhat fewer drop-outs, but there's not a significant difference in performance, no matter which way I connect. I can say, though, that these headphones perform significantly better than the Sonys, with smoother playback. Also, the BS connects to them automatically when they are turned on, which was intermittent at best with the Sonys, and I have not experienced any lockups so far. Chip, you also asked about the BS's response to the playback controls on your headset. This is a software issue and not a hardware defect. The instruction manual for my I202s states that the device's software must support this feature in order for it to work. For example, in my case, the playback controls work if I listen to audio on my phone, but not the BS. This is a software issue, but it doesn't necessarily mean that the BS is lacking. If I use the Bluetooth dongle on any device, I cannot use the playback controls, either, because the dongle is simply a transmitter. Hope this helps, Cheryl Be joyful always, pray continually; give thanks in all circumstances, for this is God's will for you in Christ Jesus. 1 Thessalonians 5:16-18 NIV -------------------------------------------------- From: "Chip Orange" <[email protected]> Sent: Tuesday, December 15, 2009 7:46 PM To: <[email protected]> Subject: RE: [GW-Booksense] Supported blue tooth headset for the booksense thanks Raul for the reassurance. aside from the dropouts, which I take it is what you're referring to when you mention interference, how about the lockups whenever I try to pair the Sonys (most times, not every time)? are you able to duplicate that issue? btw, I have a second pair of Dell bluetooth headsets, and they also experience the dropouts, and also cause the booksense to lockup when I try to pair with them (many times). if you think this means my booksense itself has a hardware defect, as it's obviously not the headset, please let me know that and how to return it for replacement. I'm assuming here if you can't duplicate either of these issues then maybe it's a hardware defect? another issue is the booksense doesn't respond to the bluetooth headset controls (either headset). I mean the ones for changing tracks, pausing, etc. could this also indicate a hardware problem, or are you able to duplicate this? finally, I have had many private emails from others who have bluetooth problems; would you like me to get them to you? I mean, would it help knowing that many others are experiencing these same problems, so it's less likely "I'm doing something wrong"? just let me know. thanks. Chip -----Original Message----- From: Raul A. Gallegos [mailto:[email protected]] Sent: Tuesday, December 15, 2009 10:31 AM To: Book Sense Discussion List Subject: Re: [GW-Booksense] Supported blue tooth headset for the booksense Hello Chip. I just checked my sent items to see if any of my messages to you or to this list said that we would not be working on Bluetooth problems. I was not able to find any because I never said we wouldn't work on them. What I do know is that we take down all bugs which have been reported and between GW Micro staff, private beta testers, and HIMS engineers, we try to duplicate problems which are reported. Just because I cannot reproduce a problem specifically does not mean that I shrug it off and tell HIMS to forget about it. In fact, one or two of my private beta testers have been able to provide me with useful information in regards to some Bluetooth issues. The new BookSense firmware does address problems which someone was able to duplicate and we feel that the Bluetooth is better. Will it solve 100% of the problems? Probably not, but I hope it solves more. The fact that you have the same Sony Bluetooth headphones which we do testing on and the fact that I cannot reproduce your specific Bluetooth problems suggests that either you or I are doing something different or using it in a different situation, or one of has more things to interfere with the Bluetooth signal where we live, who knows. many thanks. On 12/14/2009 10:23 PM, Chip Orange wrote: > Hello Raul, > > I have to ask then, if you aren't having any bluetooth problems, and > you can't explain why I am, then how can I expect my bluetooth issues > to be resolved? > > would it help if I found others who are also having many bluetooth issues? > because your response made it sound like you/Hims aren't working on > any bluetooth problems except perhaps adding mono, which won't help > those of us who are unable to listen to music and/or having lockups when pairing. > > is there anyone else at GW doing bluetooth testing? > > I have to say I was certainly under the impression, until now, that > the bluetooth issues I had reported months ago were being worked on. > > music aside for a moment, most of the time my unit locks up when I try > to pair it with the Sony headset; are you not seeing this either? > > thanks. > > Chip > > > -----Original Message----- > From: Raul A. Gallegos [mailto:[email protected]] > Sent: Monday, December 14, 2009 9:44 AM > To: Book Sense Discussion List > Subject: Re: [GW-Booksense] Supported blue tooth headset for the > booksense > > Hello chip. Then we have to respectfully agree to disagree. It just > comes down to many differing factors which are obviously affecting > some situations more than others. I'm glad that Bluetooth stereo from > your headphones to your PC has worked great. > > have a good day. > > On 12/12/2009 7:37 PM, Chip Orange wrote: >> Hi Raul, >> >> I have to disagree with your implication that the problems the >> booksense has with bluetooth are due to the bluetooth standard. I >> can listen to stereo music, at high quality, over my pc's bluetooth >> connection all day, and never have a drop out. >> >> I also have reported frequent lockups when trying to use bluetooth, >> with the same headsets that work so well with my pc, when I try to >> use them with the booksense. and when I can connect, I have frequent >> dropouts, even on audio books, and I find the booksense becomes very > sluggish in responsiveness. >> >> since I and others have been able to use bluetooth headsets for music >> listening with other sources, I can't agree it's the "high band width" >> nature of bluetooth, and your implication that it just can't be done. >> >> Chip >> >> >> -----Original Message----- >> From: Raul A. Gallegos [mailto:[email protected]] >> Sent: Tuesday, December 08, 2009 9:47 AM >> To: Book Sense Discussion List >> Subject: Re: [GW-Booksense] Supported blue tooth headset for the >> booksense >> >> Hello. This certainly seems to not be the normal behavior. I agree >> that with the current firmware, one must use the menu to reach the >> Bluetooth section and then turn it on or off, then one must go back >> into the menu and then connect with the device. We have seen a few >> delay issues, which have been fixed in the new firmware. However I am >> not seeing Bluetooth lockup problems with the 1.1 firmware and the >> two > different Sony headphones we have offered. >> These are the DR-BT22A and DR-BT101A. >> >> Others subscribed to the list may have the names of other models >> which > work. >> The thing everyone needs to realize is that Bluetooth 2.0 and a2dp is >> very bandwidth intensive, even more so than the mono phone headset >> support. So there are bound to be some delays and sometimes even some >> disconnects due to the amount of data being transferred. >> >> If you read reviews of a2dp and stereo Bluetooth headsets, you will >> find that not everyone has a positive experience with them and it has >> zero to do with accessible technologies. On the other hand, many are >> having a positive experience. So one has to read between the lines >> when > reading reviews. >> >> Me personally, even though the Bluetooth supports stereo, I usually >> don't listen to music this way because there is some static from time >> to > time. >> This is especially more noticeable during quiet parts of the music. >> However I can listen to audio books just fine because I don't care >> that much about the stereo quality. However if a little static is not >> enough to ruin your listening enjoyment, then the stereo works fine. >> We are going to see if HIMS can add support for mono connections >> which don't use as much bandwidth and that would be perfect for audio >> books since most would want to listen to them in mono anyway. >> >> Many thanks. >> >> On 12/8/2009 8:31 AM, TG wrote: >>> Well it has been my experience that the Sony does not work with the >>> Bookscence. I gave up on it for now. Maybe they will address some of >>> the Bluetooth issues of not reliable pairing with this upcoming >>> firmware release. It is my suspision that it was the constant >>> rebooting and Bluetooth issues that caused me to have to send back >>> my first Bookscense so I just am not using the Bluetooth. It is not >>> worth the >> aggrevation. >>> Tom >>> >>> >>> >>> TOm >>> >>> At 10:23 PM 12/7/2009, Jeanine Lineback wrote: >>>> I was wondering if the Sony blue tooth headset that is referred to >>>> on the G.W. Micro knowledge base is the only Bluetooth headset that >>>> works with the Booksense? >>>> Or are there certain specs that the Bluetooth headset must meet to >>>> work with the BookSense? >>>> Could someone please let me know. I may be getting a Bluetooth >>>> headset and I'd like to see if I can get one that will work with >>>> both my Nokia N86 and the BookSense. >>>> Thank you >>>> Jeanine Lineback >>>> >>>> >>>> __________ Information from ESET Smart Security, version of virus >>>> signature database 4668 (20091207) __________ >>>> >>>> The message was checked by ESET Smart Security. >>>> >>>> http://www.eset.com >>>> >>>> >>>> If you reply to this message it will be delivered to the original >>>> sender only. If your reply would benefit others on the list andyour >>>> message is related to GW Micro or the BookSense, then please >>>> consider sending your message to [email protected] so the >>>> entire list will receive it. >>>> >>>> If you wish to unsubscribe from this list, send a message to >>>> [email protected] and include leave gw-booksense in the body of >>>> the message. >>> >>> >>> If you reply to this message it will be delivered to the original >>> sender only. If your reply would benefit others on the list andyour >>> message is related to GW Micro or the BookSense, then please >>> consider sending your message to [email protected] so the >>> entire list will >> receive it. >>> >>> If you wish to unsubscribe from this list, send a message to >>> [email protected] and include leave gw-booksense in the body of >>> the message. >> >> >> -- >> Raul A. Gallegos >> GW Micro Technical Support Team >> Voice 260-489-3671, Fax 260-489-2608 >> Web http://www.gwmicro.com >> >> If you reply to this message it will be delivered to the original >> sender only. If your reply would benefit others on the list andyour >> message is related to GW Micro or the BookSense, then please consider >> sending your message to [email protected] so the entire list >> will > receive it. >> >> If you wish to unsubscribe from this list, send a message to >> [email protected] and include leave gw-booksense in the body of >> the message. >> >> If you reply to this message it will be delivered to the original >> sender > only. If your reply would benefit others on the list andyour message > is related to GW Micro or the BookSense, then please consider sending > your message to [email protected] so the entire list will receive it. >> >> If you wish to unsubscribe from this list, send a message to > [email protected] and include leave gw-booksense in the body of the > message. > > > -- > Raul A. Gallegos > GW Micro Technical Support Team > Voice 260-489-3671, Fax 260-489-2608 > Web http://www.gwmicro.com > > If you reply to this message it will be delivered to the original > sender only. If your reply would benefit others on the list andyour > message is related to GW Micro or the BookSense, then please consider > sending your message to [email protected] so the entire list will receive it. > > If you wish to unsubscribe from this list, send a message to > [email protected] and include leave gw-booksense in the body of the > message. > > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list andyour message is related to GW Micro or the BookSense, then please consider sending your message to [email protected] so the entire list will receive it. > > If you wish to unsubscribe from this list, send a message to [email protected] and include leave gw-booksense in the body of the message. -- Raul A. Gallegos GW Micro Technical Support Team Voice 260-489-3671, Fax 260-489-2608 Web http://www.gwmicro.com If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list andyour message is related to GW Micro or the BookSense, then please consider sending your message to [email protected] so the entire list will receive it. If you wish to unsubscribe from this list, send a message to [email protected] and include leave gw-booksense in the body of the message. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list andyour message is related to GW Micro or the BookSense, then please consider sending your message to [email protected] so the entire list will receive it. If you wish to unsubscribe from this list, send a message to [email protected] and include leave gw-booksense in the body of the message. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list andyour message is related to GW Micro or the BookSense, then please consider sending your message to [email protected] so the entire list will receive it. If you wish to unsubscribe from this list, send a message to [email protected] and include leave gw-booksense in the body of the message.
