We have some applications (client server) that take time to load. it is definitely a WAN issue. One is help desk software HEAT by Front Range solutions. It has an oracle database at the backend.
The other is our Exchange servers. When Outlook is establishing connections there is a delay, but no where near the length of the help desk application. When I am waiting WE will not speak. sometimes I can press Windows Key+M to minimize everything and when it works, WE will begin speaking while the application is still connecting in the background. This brings me to a comment; I think Window-Eyes needs to be more aggressive. the OS will have bugs and several applications, Microsoft included, will also have issues like memory leaks, etc. When they seize up WE often stops speaking. In almost all cases I can load up another text to speech program and either end the WE process or end the non responding task. In the latter case WE will begin speaking. Unfortunately I don't know what lies beneath Window-Eyes, but it does appear as if it tries to play nice while other text to speech programs aren't quite as cooperative. Can Window-Eyes be written so that it can behave more assertively? Vic Pereira Infrastructure Operations | Operations des TI Shared Services Canada | Industry Canada | Services partagés Canada | Industrie Canada 400 St Mary Avenue, Winnipeg MB R3C 4K5 | 400, avenue St Mary, Winnipeg MB R3C 4K5 [email protected] Telephone | Téléphone 204-983-0653 Facsimile | Télécopieur 204-984-4205 Government of Canada | Gouvernement du Canada -----Original Message----- From: Deb and Cori [mailto:[email protected]] Sent: Tuesday, October 16, 2012 7:59 PM To: [email protected] Subject: a few questions I am one of the blind employees at Citibank using Window-eyes with Sawgrass. We are using version: 7.5.2.0. For the last six weeks or so, I and my other blind colleague have been encountering unusual difficulties. I do not think it is a Window-eyes problem; however, I thought you might have some constructive ideas. What has seemed to happen is that something seems to slow down or block the loading of Sawgrass. At first we thought it was a toolbar Product resource tool that had been changed so I had them remove it and that did help. The thing is, though, that it is worse at certain times of the day. It seems to slow way down in mid morning and through till late afternoon. Windoweyes does not speak any of the program that is trying to download and is being blocked; but it does speak the desktop, taskbar, and so on. I thought that it might be a Java problem: or a JavaScript problem as we have gotten JavaScript compilation errors. We have put in trouble tickets to the Sawgrass team, the iT guys are working hard on it. I am going to get a faster computer with more capacity soon to see if that helps. I do not need you to talk to anybody as the situation is being handled fine; it is mainly curiosity on my part as to what kinds of things cause problems for programs to download entirely. Deb Ver Steeg Sioux Falls south Dakota. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
