If the slowdown happens at certain times of the day, could it be due to network connectivity issues?
Andy -----Original Message----- From: Deb and Cori [mailto:[email protected]] Sent: Tuesday, October 16, 2012 5:59 PM To: [email protected] Subject: a few questions I am one of the blind employees at Citibank using Window-eyes with Sawgrass. We are using version: 7.5.2.0. For the last six weeks or so, I and my other blind colleague have been encountering unusual difficulties. I do not think it is a Window-eyes problem; however, I thought you might have some constructive ideas. What has seemed to happen is that something seems to slow down or block the loading of Sawgrass. At first we thought it was a toolbar Product resource tool that had been changed so I had them remove it and that did help. The thing is, though, that it is worse at certain times of the day. It seems to slow way down in mid morning and through till late afternoon. Windoweyes does not speak any of the program that is trying to download and is being blocked; but it does speak the desktop, taskbar, and so on. I thought that it might be a Java problem: or a JavaScript problem as we have gotten JavaScript compilation errors. We have put in trouble tickets to the Sawgrass team, the iT guys are working hard on it. I am going to get a faster computer with more capacity soon to see if that helps. I do not need you to talk to anybody as the situation is being handled fine; it is mainly curiosity on my part as to what kinds of things cause problems for programs to download entirely. Deb Ver Steeg Sioux Falls south Dakota. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
