Be patient, I just got mine only yesterday from downunder australia. Its busy over here with some huge holidays.
-------------------- regards Thomas N. Chan -----Original Message----- From: Vaughan Dodd [mailto:[email protected]] Sent: Saturday, 5 January 2013 8:24 AM To: [email protected] Subject: Cd has not arrived Hi all. I am sure that I am getting a bad reputation for banging on about support to overseas customers, but there is the famous delete key! My Window-Eyes v8.0 cd has not arrived, and it is a month since the commercial release was made available. By way of comparison: I placed a purchased with another U.S. supplier on Christmas Eve, and it arrived today. A similar problem occurred with the v7.5. release, and years ago, it took about 10 days for the cds to come to me in New Zealand. I am an SMA customer, and the promise of priority shipping for SMA customers appears not to hold true. I hope to see my cd on Tuesday, but even if I do, it is my contention that GW is not providing proper service to overseas customers. I do have very positive emails from Doug and Dan regarding service to custoemrs outside of the u.s., BUT IT SEEMS THAT SYSTEMS are letting us down rather than the intentions OF Gw executives. Vaughan. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
