there's also the download update button on the update dialog box. that seems to 
work nicely. for those having issues and don't need to paste in sns, have you 
guys tried tho method? tried it here yesterday and no issue.

On Apr 24, 2013, at 9:56 AM, Matthew Chao <[email protected]> wrote:

> Hi, Marvin.  Same problem here.  Need to clear this up before I go back to 
> work tomorrow, as I need to upgrade my systems at work, and can't do so 
> because my work only uses IE.--Matthew Chao
>
> At 09:52 AM 4/24/2013, Marvin Commerford wrote:
>> Hi.  I can also confirm this with IE8.  The failure occurs when you hit the 
>> download button.  The page giving you the upgrade will come up but the 
>> download is where it dies.  I used the www.gwmicro.com/upgrade page and 
>> pasted in a valid sn for one of my students who does not yet have internet 
>> access.  The upgrade page came with the upgrade generated.  It said that it 
>> was my first time accessing the upgrade.  The download dies.  If there's 
>> anything I can do to help figure out what's wrong I'll do it.  I can use FF 
>> of course which I prefer but I know many others use IE only so I figured I'd 
>> see if I could duplicate their problem.  I was actually surprised to 
>> duplicate it but that's the way it is.
>> ----- Original Message ----- From: "Bill Tillery" <[email protected]>
>> To: "'Doug Geoffray'" <[email protected]>; "'Matthew Chao'" 
>> <[email protected]>
>> Cc: <[email protected]>
>> Sent: Wednesday, April 24, 2013 8:23 AM
>> Subject: RE: Still can't Get the Executable File
>>
>>
>>> I attempted this several times with IE-8 and 10 with no success.  I just
>>> attempted again and get the same, page cannot be displayed error.
>>>
>>>
>>> -----Original Message-----
>>> From: Doug Geoffray [mailto:[email protected]]
>>> Sent: Wednesday, April 24, 2013 7:51 AM
>>> To: Matthew Chao
>>> Cc: [email protected]
>>> Subject: Re: Still can't Get the Executable File
>>>
>>> Matthew,
>>>
>>> I just tried your upgrade using the web page (so you can download it) and it
>>> downloaded fine for me.  I would give it another try since our server can
>>> once again breathe (smile).
>>>
>>> Doug
>>>
>>> On 4/23/2013 7:25 PM, Matthew Chao wrote:
>>>> Hi, Again, Folks.  I can get WE via the check for updates, but it only
>>>> wants to open and install.  When I try to get it manually, I still
>>>> can't download the file.  I need a copy to store on my memory stick
>>>> for a computer that has no Internet access.  How can I do this if I
>>>> can't get the copy off a working Internet-accessible computer?  Thanks
>>>> in advance.--Matthew Chao If you reply to this message it will be
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>>>>
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