Hi,
1. Outlook must be running for office enhance and Outlook enhance to
show up.
2. If you reinstalled your factory sets for office you'll need to re
download/reinstall the office enhance and outlook enhance from app
central. You can get there by pressing win-g.
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On 4/9/2014 1:12 AM, Van Lant, Robin wrote:
I was trying to trouble shoot why my message virtualization option in
Outlook wasn't working tonight. In the WE control panel, I found that
both Office Enhance and Outlook Enhance appear as installed on the Add
/ Remove Apps list. Just to be safe, I removed them and reinstalled
them. When I go to the App Manager to see which apps are running,
Office and Outlook are not listed. They are also not listed on my
Apps drop down where I can go to the Message Virtualization add-in
option.
Oddly, I had closed and reopened Outlook 2010. I was able to open the
Window Eyes Outlook Calendar using Insert C and my message headers
seem to be reading the way I had recently tweaked them, but still no
luck of actually finding the apps on the WE Control Panel.
I just powered down for the night on the impacted laptop and would
love a miracle to happened when I boot up again, but am asking here if
I'm missing anything. I'm new enough to Outlook and these apps that I
don't know if I missed some subtle thing.
Running WE 8.4 on Windows 7 with Office 2010.
*Robin Van Lant *| Sr. Program Manager
Strategy & Performance Management | Key Equipment Finance
720-304-1060 | [email protected]
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