If anyone is running AVG can you successfully perform the search?

Chris


-----Original Message-----
From: Kevin Huber [mailto:[email protected]] 
Sent: Friday, July 18, 2014 9:36 AM
To: Morne van der Merwe
Cc: [email protected]
Subject: Re: Gettiing no search results from the knowledge base

Hi Morne:
What search criteria are you using?
I just went to the Knowledge Base and typed "Firefox" without the
quotes and got several results.
I used the default search criteria which is, :find any word".
I am using Window-eyes 8.4 on a Windows 7 machine, and I am using
Mozilla Firefox, none of which should make any difference.  In fact, I
just tried the same search in Internet Explorer and I got the same
results as in Firefox.
If you tell me what you are searching for, I will give it a try and I
will send you the relevant article number so that you can go directly
to it.
Kevin Huber
On 7/17/14, Morne van der Merwe <[email protected]> wrote:
> Hello listers,
>
>
>
> It is almost two weeks now that I don't get any results from the knowledge
> base.  I've typed words such as Firefox, Outlook, Word, etc. I only get "no
> search results found".
>
>
>
> I'm using Windows 8.1, the latest versions of FF and WE on an HP machine.
> Any advice would be appreciated.
>
>
>
> Kind regards
>
> Morne
>
>
>
>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4592 / Virus Database: 3986/7870 - Release Date: 07/17/14
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