Rod,

What if you enable compatibility mode in IE 11?

Steve

On 7/18/2014 11:12 AM, Rod hutton wrote:
> Hi Chris,
>
> My experience is that Internet Explorer 11 gives me no search results no 
> matter what I search for or what criteria I use; on the other hand, Firefox 
> 30 works perfectly.  Go figure!
>
> Hth,
>
> Rod
>
>
> -----Original Message-----
> From: Chris Grabowski [mailto:[email protected]]
> Sent: Friday, July 18, 2014 9:59 AM
> To: Kevin Huber; Morne van der Merwe
> Cc: [email protected]
> Subject: RE: Gettiing no search results from the knowledge base
>
> If anyone is running AVG can you successfully perform the search?
>
> Chris
>
>
> -----Original Message-----
> From: Kevin Huber [mailto:[email protected]]
> Sent: Friday, July 18, 2014 9:36 AM
> To: Morne van der Merwe
> Cc: [email protected]
> Subject: Re: Gettiing no search results from the knowledge base
>
> Hi Morne:
> What search criteria are you using?
> I just went to the Knowledge Base and typed "Firefox" without the
> quotes and got several results.
> I used the default search criteria which is, :find any word".
> I am using Window-eyes 8.4 on a Windows 7 machine, and I am using
> Mozilla Firefox, none of which should make any difference.  In fact, I
> just tried the same search in Internet Explorer and I got the same
> results as in Firefox.
> If you tell me what you are searching for, I will give it a try and I
> will send you the relevant article number so that you can go directly
> to it.
> Kevin Huber
> On 7/17/14, Morne van der Merwe <[email protected]> wrote:
>> Hello listers,
>>
>>
>>
>> It is almost two weeks now that I don't get any results from the knowledge
>> base.  I've typed words such as Firefox, Outlook, Word, etc. I only get "no
>> search results found".
>>
>>
>>
>> I'm using Windows 8.1, the latest versions of FF and WE on an HP machine.
>> Any advice would be appreciated.
>>
>>
>>
>> Kind regards
>>
>> Morne
>>
>>
>>
>>
>> -----
>> No virus found in this message.
>> Checked by AVG - www.avg.com
>> Version: 2014.0.4592 / Virus Database: 3986/7870 - Release Date: 07/17/14
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