Loreal,

The usual cause of the Control+Alt+Arrow keys not working is that your computer has an Intel graphics adapter which uses these keys to rotate the screen. You have to go into control panel and disable them. I don't have one so I can't give you direct steps.

I don't know what the problem is with shutting down. It may be a Windows scheme or something similar. But this old school user still uses the old method. From the desktop just hit Alt+F4. This will give you a list of options: shut down, sleep, reboot.

Hth,
Tom


On 8/13/2014 3:16 PM, Loreal Lavigna wrote:
Hoping someone can help!!!  I am using Window Eyes for Office and am
having trouble with two things:

First, in using the control, alt, left arrow key combination, this does
not seem to alternate between tone, pitch, etc. so they may be changed
on the fly.  Not sure why…

Second, I cannot get to the shut down options with window eyes on my
system.  I’m using a Windows 7 64-bit edition, on my laptop and when
using the windows key for the start menu, I arrow over from the search
box when you first get into the start menu, arrowing over to where the
shut down options should be.  It continually tells me I’m in the search
edit box.

Can anyone help???

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